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Land Rover Northfield

Northfield, IL

4.9
240 Reviews

670 Frontage Rd

Northfield, IL

60093

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240 Reviews of Land Rover Northfield

December 10, 2023

Mike was very thorough in his explanation of the finance and price. His knowledge of the vehicle is excellent. He had everything ready for my visit, valuing my time. He took the time to understand what w More

by Sandy A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adamczyk, Ethan
Dec 11, 2023 -

Land Rover Northfield responded

Sandy, we're delighted to know that Mike was able to assist you effectively at Land Rover Northfield. We appreciate your recommendation and are glad he could help find the perfect vehicle for you!

December 03, 2023

Service rep Ken is awesome. He is friendly and extremely knowledgeable about the vehicle and it’s issues. More

by C.kanellos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
Dec 04, 2023 -

Land Rover Northfield responded

We're glad to know that Ken provided you with excellent service at Land Rover Northfield. Thanks for your positive feedback!

November 21, 2023

Awesome service, very helpful and accommodating of my schedule change. Great people, highly responsive. Thank you More

by Eek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 21, 2023 -

Land Rover Northfield responded

We're glad to know our team at Land Rover Northfield was able to accommodate your schedule and provide awesome service. Thanks for the high praise!

November 19, 2023

From sales to service on an older Rover. The staff at Fields is wonderful. They are ones advocates. More

by susiegonow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy in service
Nov 20, 2023 -

Land Rover Northfield responded

Susie, thank you for sharing a great review! We appreciate your business and we hope to work with you again at Land Rover Northfield. Drive safely!

November 14, 2023

Very knowledgeable and professional team! Amazing people to work with The best in the business! More

by gdmileva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 14, 2023 -

Land Rover Northfield responded

Thank you for this wonderful review of Land Rover Northfield! Have a great day!

November 07, 2023

This dealership service is top notch as well very professional and values their customers!! My service provider Ken was very kind as well as knowledgeable and explained the process out to a tee.ken More

by Veronica Amponsah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 07, 2023 -

Land Rover Northfield responded

Veronica, it's fantastic to know that Ken and our team at Land Rover Northfield provided you with top-notch service. We always aim to make the process as smooth as possible for our customers! Thanks for recommending us - we appreciate your support.

November 06, 2023

Tommy's service was excellent. He guided me through the entire estimate process and even sent me a video of the repairs. I was also provided with a brand new loaner. Tommy's ser More

by jfleites1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 07, 2023 -

Land Rover Northfield responded

We're so glad to know that Tommy's service exceeded your expectations at Land Rover Northfield! It's great to see you appreciated the video updates and loaner vehicle. We strive for excellence in all we do, thanks for noticing! We hope to see you down the road!

November 06, 2023

Love the Fields family of dealerships. We own 2 different cars from them. Their service is the best. So well run! More

by Juliacwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 07, 2023 -

Land Rover Northfield responded

Reviews like this one make our day, Julia! We appreciate the shout-out and your loyalty. Thanks from the Land Rover Northfield team, and we are here for you for any of your automotive needs!

November 02, 2023

excellent service provided and very accommodating staff (Tommy and Jeremy in service). Ballard and Joe are outstanding. Many thanks from this repeat buyer. More

by MR Firewoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Tommy, Ballard, Joe
Nov 02, 2023 -

Land Rover Northfield responded

We're delighted to know that our team at Land Rover Northfield provided excellent service! It's great to see your recognition for Tommy, Jeremy, Ballard, and Joe. We appreciate the support from a repeat buyer like you - many thanks in return!

October 21, 2023

Prompt service and attentive Very well kept and clean facilities Slightly confusing to find the proper service area due to multiple car brand service More

by Antoine.corinthios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shapiro and Gabriel and ballard
Oct 22, 2023 -

Land Rover Northfield responded

Antoine, we appreciate your feedback and are glad to know you found our service prompt and attentive at Land Rover Northfield. We'll take note of the confusion about finding the right service area as we move forward. Thank you!

Nov 17, 2024 -

Antoine.corinthios responded

the dealer trade value policy and standards needs to be improved i have been a client with land Rover north field for over 20 years and i felt i did not get the customary personal attention and loyalty

Nov 17, 2024 -

Antoine.corinthios responded

thanks

Nov 17, 2024 -

Antoine.corinthios responded

thanks

Nov 17, 2024 -

Antoine.corinthios responded

thanks

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