
Land Rover Norwood
Norwood, MA
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If you’re looking for AMAZING SERVICE when purchasing a car go see Barry Baptiste at Land Rover of Norwood. The entire team made me feel welcome without the sales pitches or pressure. They listed to my ne car go see Barry Baptiste at Land Rover of Norwood. The entire team made me feel welcome without the sales pitches or pressure. They listed to my needs and met every one of them. More
Sonny delivered again for our new Rover. Impeccable customer service and set clear expectations for delivery Impeccable customer service and set clear expectations for delivery More
It was very much pleasure working with my salesperson Josh Trigueros. Helped me finding the best car, From choosing my car to final delivery , entire process was very professional and delivered as promis Josh Trigueros. Helped me finding the best car, From choosing my car to final delivery , entire process was very professional and delivered as promised. Bought or leased cars from other dealerships, this was the best out of all. Highly recommend this dealership for their professionalism and the way they treat the customers.Josh is the best salesperson I ever met last 15 years of my car purchase. More
DON'T GO TO LAND ROVER NORWOOD. I had my Range Rover Sport towed to Land Rover Norwood, its been a month and a half. NO ONE THERE KNOWS WHAT'S GOING ON! NOT HELPFUL AT ALL. When I finally got in contact Sport towed to Land Rover Norwood, its been a month and a half. NO ONE THERE KNOWS WHAT'S GOING ON! NOT HELPFUL AT ALL. When I finally got in contact with someone they explained to me that the service advisor assigned to me no longer worked there. I asked for the service manager DAVE, got his voicemail, left a message and no call or response. To this day no call back. All the while I thought my truck was being worked on. It was not even diagnosed. Again I tried reaching out to the service manager David multiple times and was sent to his voice-mail every time. I'm paying $100+ a day for a rental because I need transportation for work. Plus I'm also paying my monthly lease payment as well. This has been an AWFUL experience. When all is said and done I have to pay them $4000 for HORRIBLE SERVICE, HORRIBLE COMMUNICATION and CRIPPLING inconvenience. I'm learning a tough lesson and it isn't over yet. Next time I AM BUYING FROM A BRAND THAT CARES ABOUT THEIR CUSTOMERS. IMPROVE YOUR SERVICE DEPT. SINCERELY- UNAPPRECIATED THE CUSTOMER More
We purchased a Range Rover from Barry and had a wonderful experience. He was quick and efficient and helped expedite the process. When we had questions after the transaction he was quick to respond and offer experience. He was quick and efficient and helped expedite the process. When we had questions after the transaction he was quick to respond and offered solutions. We love our car and this dealership. More
I've purchased two vehicles from this dealership. Eddy Allen and Barry Baptiste are the best in the business. If your seeking a dealership that prioritizes customer service, look no further! Eddy, Barry a Allen and Barry Baptiste are the best in the business. If your seeking a dealership that prioritizes customer service, look no further! Eddy, Barry and their team are exceptional and consistently exceed expectations. Keep up the great work - I look forward to doing future business. Thank you. More
You could not ask for a Better Sales Rep (Renee Acciardo) Talk about going above and beyond. Easiest car transaction we've ever had. Called us on Monday to make sure we are good!! Thank you R Acciardo) Talk about going above and beyond. Easiest car transaction we've ever had. Called us on Monday to make sure we are good!! Thank you Renee!!!!! More
I am not one to write reviews, however my sales person SONNY was just the best and I had an amazing experience throughout the purchase process! From the time I called in, and inquired about my new Range R SONNY was just the best and I had an amazing experience throughout the purchase process! From the time I called in, and inquired about my new Range Rover. To the RED CARPET delivery Process! Just TOP NOTCH Service! THANK YOU SONNY & Team! I would strongly recommend LAND ROVER NORWOOD. AND SONNY! THANKS More
We could not be happier with our new Defender!!! Thank you Renee, you are the best!!! you Renee, you are the best!!! More