Land Rover Norwood

While I have rated 3, I want to bring to fore the customer service at this dealer behaves. I was stuck 250 miles from my home with punctured tyre. Wanted desperately to get a brief convo with one of customer service at this dealer behaves. I was stuck 250 miles from my home with punctured tyre. Wanted desperately to get a brief convo with one of the service advisor but the woman who pick up - was so rude ! Is this acceptable?! For customer service people ? Sales and Service advisors are all great tho. More

Ryan White was easy to work with and really friendly. He took the time to hear what we were looking for and any concerns we may have. He demonstrated professionalism while making us feel comfortable th He took the time to hear what we were looking for and any concerns we may have. He demonstrated professionalism while making us feel comfortable through the whole process More

Ryan made the delivery experience for our new car the best! He is very personable and was helpful to answer all of our questions. best! He is very personable and was helpful to answer all of our questions. More

Ryan was so easy to work with lovely person knows his job, but most of all he didn’t push anything on me for me that means a lot I would recommend dealing with Ryan 100% and overall everyone at this dea job, but most of all he didn’t push anything on me for me that means a lot I would recommend dealing with Ryan 100% and overall everyone at this dealership is so nice and so helpful More

Agreed on a price for a car to make a deal. Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Ba Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Barry called to tell me that the car had been sold to another person the following day. It seems like a management oversight to let the car get sold the following day without checking with the initial buyer. More

Land Rover Norwood is the best! This is my second vehicle from them, and the process was seamless. With so many in-stock Land Rovers to choose from, I was able to get the exact co This is my second vehicle from them, and the process was seamless. With so many in-stock Land Rovers to choose from, I was able to get the exact color and trim I was looking for (once again). Shout out to Dan, Eddie, Sonny and Mike -- thank you guys -- you are the best! More

Impressive inventory. Friendly, helpful, and hard working employees. Convenient location. Excellent communication from initial inquiry to final purchase. Friendly, helpful, and hard working employees. Convenient location. Excellent communication from initial inquiry to final purchase. More

I worked with Renee and she was awesome. She worked with me online ahead of the deal as a I had a trade-in and her numbers were spot on ! She took her cues from me and hustled me through the She worked with me online ahead of the deal as a I had a trade-in and her numbers were spot on ! She took her cues from me and hustled me through the process and finance and the car was delivered to my home in Andover the next day. Even after the sale, she helped me cancel my plates - cannot say enough great things about both her, the process, and the dealership ! More

I just bought a Range Rover Velar from here and the experience was excellent. Z did a great job as my salesman. Low pressure sales and he had us test drive multiple options to find the best fit. They h experience was excellent. Z did a great job as my salesman. Low pressure sales and he had us test drive multiple options to find the best fit. They had a big selection to choose from as well. I highly recommend shopping here. More