Land Rover Norwood

Stopped in the Norwood dealership yesterday . We had walked around the parking lot for a bit . I went in to speak with someone . Two people walked right by me . One agent stood at a desk while speaking walked around the parking lot for a bit . I went in to speak with someone . Two people walked right by me . One agent stood at a desk while speaking to another agent that looked at me standing there . After several minutes I walked out and moved on to Lincoln and Lexus dealers who were extremely informative , helpful , welcoming . Thank you for ignoring me I believe I will be going with Lincoln . Very poor service at Land Rover Norwood . I do not recommend More

Very unprofessional is the best way of describing the experience. After establishing a purchase price on a new 2020 Range Rover, and after reviewing the invoice I noticed some irregularities on the invoi experience. After establishing a purchase price on a new 2020 Range Rover, and after reviewing the invoice I noticed some irregularities on the invoice. The pricing of the documents, etching and other normal fees were almost double of any other dealer. They balked when I brought this to their attention, and they agreed to make an adjustment on the purchase price. This is a classic move to inflate the price of the vehicle. We had all but completed the transaction, when a trade in value of a snow plow was needed. We had already agreed on a price on the p/u I was trading in. The "Team Leader" Carolina said she would check to see if she could get me more $ than what they offered me on the plow and would get back to me within the hour. That was the last time I spoke to anyone from that dealer. Our deal was 99.9% done. I had made arrangements to pick up the vehicle and everything, as I was over 200 miles away. The fact that they didn't have the common courtesy to call me back within the hour that they promised to tell me they changed their mind for whatever reason, tells me all I need to know about that organization and how it is run. I have owned my own company for 39 years, so I know a little about professionalism and customer service. These are 2 qualities that this dealership does not possess. I would advise anyone to steer clear of this dealership. If the management operates like this, one can only imagine what the rest of the experience will be like. More

Josh malone great services highly recommended got me in and out I would use the service again friendly service and great staff Len KELLEY t and out I would use the service again friendly service and great staff Len KELLEY t More

Pleasant sales staff - Seamless transition, great service. Would recommend and purchase from this dealership again in the future. Sending more business to Sonny soon. Thanks service. Would recommend and purchase from this dealership again in the future. Sending more business to Sonny soon. Thanks More

This Range Rover Dealership, Did an amazing job! I picked up my Range Rover Sport last month. I worked with James Anderson and Sonny Singh, BOTH ARE THE BEST OF THE BEST at their jobs! My salesman Sonny was up my Range Rover Sport last month. I worked with James Anderson and Sonny Singh, BOTH ARE THE BEST OF THE BEST at their jobs! My salesman Sonny was spectacular, he was patient with all my questions, as well as made me and my family feel very comfortable with the entire sales process. I love my Range Rover Sport! If you want any Range Rover products, ask for James or Sonny. They're truly "The BEST!" Keep it up! Thank you. More

Pedro Melo did a great job assisting me, thank you. Would recommended for Jaguar or Land Rover. They have a pretty big selection here it seems. recommended for Jaguar or Land Rover. They have a pretty big selection here it seems. More

When the country is paused due to Covid and my lease was up, Norwood Land Rover, Renee and James were able to work magic and get me into the car I wanted for the price. It was a little different not going t up, Norwood Land Rover, Renee and James were able to work magic and get me into the car I wanted for the price. It was a little different not going to the dealership but I must admit it worked and it was easy. The staff at Norwood are the cream of the crop. Renee was fantastic as usual, this is our 3rd car from her and I couldn’t imagine using a different sales person. The car delivery guy was awesome as well, I don’t remember his name but he was professional and knowledgeable. James was great finding the best deal for me. I may have asked too many questions but I’m the end it all worked it out and I love my new car! Thank you and stay safe! More

Truly the best Sonny Singh is Truly the best- He worked has with me over the phone and through text messages for the past 1 week. He has diligently responded to all Sonny Singh is Truly the best- He worked has with me over the phone and through text messages for the past 1 week. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Sonny has been nothing short of extremely professional and responsive. I picked up the car on Friday and it looks fantastic- I will be referring all my friends & family to him, JUST A HONEST AND FANTASTIC place to buy a car! IF YOU WANT A LAND ROVER CALL SONNY SINGH!! More

Renee is FANTASTIC I made an appointment with Renee at Land Rover Norwood to look for options at the end of a lease. Within 1 minute of meeting Renee, I knew I was in g I made an appointment with Renee at Land Rover Norwood to look for options at the end of a lease. Within 1 minute of meeting Renee, I knew I was in good hands. We test drove 4 cars that morning, and she knew the ins and outs, pros and cons, and evolution of each make and model. Once I found "the one", the paperwork was as easy as can be. When it came time for the car to be delivered, she drove the vehicle to me, and went through all of the details. She even offered to come back out to review the car once I had it for a few weeks. She called me a few weeks later to make sure I was happy. Talk about service! Renee is a true professional through and through. She ensures that her clients are happy, and takes pride in the brand she represents. More

Renee is simply the best! This is my second car/lease Renee helped me get into. She is friendly, knowledgeable, and super easy to work with. I wish every sales person I encountered was just like her! Renee helped me get into. She is friendly, knowledgeable, and super easy to work with. I wish every sales person I encountered was just like her! More