Land Rover Norwood
Norwood, MA
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Perfect They thought of everything for we and made a sometimes difficult process very easy for me as the customer. Best service I’ve had anywhere in a long ti They thought of everything for we and made a sometimes difficult process very easy for me as the customer. Best service I’ve had anywhere in a long time More
Excellent Experience with Doug Ostroff at Jaguar Land Rover RE: Jaguar & Land Rover of Norwood - I would like to commend this Auto Dealership & in particular, Doug Ostroff (lead Sales Team Member) on the highes RE: Jaguar & Land Rover of Norwood - I would like to commend this Auto Dealership & in particular, Doug Ostroff (lead Sales Team Member) on the highest degree of professionalism, customer service & overall satisfaction - My buying & trade-in experience was truly a pleasure - It was a "10"! Honestly, I do not offer these compliments lightly, but Doug's product & inventory knowledge, ability to listen to me as the customer & his willingness to be flexible in order to bring a deal together was really outstanding. In comparison, I had also met with 3 other Land Rover dealerships in the MA area (all of whom were good), but Doug & Jaguar Land Rover of Norwood were Great! I was very pleased that my trade-in on my previous car was handled very competently & priced fairly and the purchase of my new Land Rover was the smoothest auto transaction I have had in a very long time. Doug went "above & beyond" and out of his way to make sure I was comfortable with my entire purchase process from start to finish. After this positive buying experience, I will definitely plan to continue working with Doug & Land Rover of Norwood in the future. I also want to thank Eddy Allen as the Centre Manager, Marco Entraigues as the business mgr & Ron Walsh in sales for their professionalism & welcoming me as a new customer to Jaguar Land Rover of Norwood - All you guys are excellent! Thanks More
New Car Service I purchased a new 2019 Discovery Sport one week ago (9/30/19), and the "low battery light, start engine soon" appeared 3 times in 6 days! I texted ou I purchased a new 2019 Discovery Sport one week ago (9/30/19), and the "low battery light, start engine soon" appeared 3 times in 6 days! I texted our salesman, and did not receive a response. My husband brought the car back to the dealership (10/5/19) and we were given a courtesy car. Although, it is not expected to have a brand new car back in for service after less than 1 week, we appreciate the loaner car. More
Barry was great. Very patient!!! Truly appreciated all his help.. especially in respect to some issues I had on my end with my insurance company...truly dedicated to seeing the sale through!! his help.. especially in respect to some issues I had on my end with my insurance company...truly dedicated to seeing the sale through!! More
Alix and Chris were amazing! We test drove then came back to test drive again with my parents to see how everyone fit in the car etc. they took great care of us and spent the time to set up and show/review to test drive again with my parents to see how everyone fit in the car etc. they took great care of us and spent the time to set up and show/review all of the features! So happy! Thanks! More
Very professional and understanding of the car. Eddy Very professional and understanding of the car. Eddy explained everything to know about car model and very Pleasent person to deal with. In the past Very professional and understanding of the car. Eddy explained everything to know about car model and very Pleasent person to deal with. In the past I never had the same experience with other dealerships. More
New Car experience Sonny did a great job getting exactly what we wanted, and then making the car look even better with some recommendations..........3rd Range Rover from Sonny did a great job getting exactly what we wanted, and then making the car look even better with some recommendations..........3rd Range Rover from LR Norwood!!! More
Very nice experience Renee and Eddie if not for them not sure I wud have bought a Rover. Nice honest helpful people, thank you both! I’ll be back my garage not full yet Renee and Eddie if not for them not sure I wud have bought a Rover. Nice honest helpful people, thank you both! I’ll be back my garage not full yet More
Dream Car!! I test drove a few different vehicles before my purchase. Chris and Mike were knowledgeable, friendly and patient with me! The new technology is int I test drove a few different vehicles before my purchase. Chris and Mike were knowledgeable, friendly and patient with me! The new technology is intimidating but Chris took the time to show me all the details of my Velar!...I cannot thank them enough! More
Easy Breezy We had reviewed cars / SUV's online and went there with a goal of simplifying the process .... we knew what we wanted. Chris M. was more than commen We had reviewed cars / SUV's online and went there with a goal of simplifying the process .... we knew what we wanted. Chris M. was more than commendation and understood our needs. The process was very open and timely, just how anyone would want when purchasing a car. More