
Land Rover Norwood
Norwood, MA
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Great experience! Pat was very helpful in finding the right car for me! He listened to my requirements and provided several options without any pressure. Very profess Pat was very helpful in finding the right car for me! He listened to my requirements and provided several options without any pressure. Very professional! More
An Easy Transaction From Start to Finish Sonny and Mike made the purchase process as simple as possible. They were up front and honest from the very beginning and the entire experience was pa Sonny and Mike made the purchase process as simple as possible. They were up front and honest from the very beginning and the entire experience was painless. Give them a shout, they'll take good care of you. More
Exeptional Roger was a professional top notch service person. Genuinely a caring helpful person. I felt like he was looking Out for my best interest the entire Roger was a professional top notch service person. Genuinely a caring helpful person. I felt like he was looking Out for my best interest the entire time. More
Great service This is the fourth car we purchased from Doug. He is professional, accommodating and pleasant to work with. He makes the transaction super easy! We This is the fourth car we purchased from Doug. He is professional, accommodating and pleasant to work with. He makes the transaction super easy! We will continue to purchase our vehicles from Doug More
Great Team Everyone in the dealership was extremely helpful throughout the entire process. From Mike to Pedro we could not ask for better service. The attentio Everyone in the dealership was extremely helpful throughout the entire process. From Mike to Pedro we could not ask for better service. The attention to detail and interaction / communication was great. Pedro was very knowledgeable on the car and set-up, and Mike was the best Sales Manager I have worked with in the past 30 years of me buying cars. More
Overall good; but better communication needed Once I committed to purchase, we set a tentative plan as to when my car would be ready for me to pick up. However, I received no further communicati Once I committed to purchase, we set a tentative plan as to when my car would be ready for me to pick up. However, I received no further communication. It wasn’t until I called to confirm on what had been tentative plan that I was clear when car would be ready. Process at pickup took a bit longer than I would have thought it would—almost 2 hours. Maybe it’s unrealistic it would be less but I thought about an hour was reasonable—considering full payment had been made prior to my arrival. Salesman was quite knowledgeable about vehicle overall which was very helpful and positive. More
first year maintenance Went to LAND ROVER NORWOOD for the 1st year maintenance, hanlded by George. Everything is so well organised and clearly explained.. I dont know much a Went to LAND ROVER NORWOOD for the 1st year maintenance, hanlded by George. Everything is so well organised and clearly explained.. I dont know much about car machical thing and they made me feel well assured that they are taking good care of everything. They also offered to do the annual inspection at a very reasonable charge of $35 only, which is super convenient for me to complete that together with the maintenance. Waiting lounge is clean and quiet. Service staff are efficient and polite. More
Very Smooth Purchase Purchased a used vehicle. I was in and out with the new vehicle in 4 hours. Service and delivery of a vehicle as it should be. Thanks! Purchased a used vehicle. I was in and out with the new vehicle in 4 hours. Service and delivery of a vehicle as it should be. Thanks! More
Tire replacement Extremely knowledgeable and professional. Very helpful in squeezing us in without a scheduled appointment. George thoroughly explained the process and Extremely knowledgeable and professional. Very helpful in squeezing us in without a scheduled appointment. George thoroughly explained the process and was very efficient when working through our warranty process. More
Doug and Eddy are the best . I have been dealing with that dealership now for over 13 years. They always make my experience easy convenient and pleasant. Thank you boys! . I have been dealing with that dealership now for over 13 years. They always make my experience easy convenient and pleasant. Thank you boys! More