Land Rover Norwood

Smooth and hassle-free experience I was looking for a late model Range Rover and you folks had the largest selection and best prices in the Boston area. Made appointment to drive some I was looking for a late model Range Rover and you folks had the largest selection and best prices in the Boston area. Made appointment to drive some vehicles online and cars were ready upon arrival. Salesman was friendly, efficient and very helpful. You met m y trade offer amount immediately. Very smooth, quick and professional transaction. Will definitely return when I trade in this beautiful Range Rover.. More

Dismissive, Rude, Horrible service Terrible experience from start to finish where we ended up having to switch dealerships midway through the sale!!! Left Norwood Range Rover to go to W Terrible experience from start to finish where we ended up having to switch dealerships midway through the sale!!! Left Norwood Range Rover to go to Warwick Rhode Island location after rude treatment and waiting THREE WEEKS FOR DELIVERY AFTER SIGNING!!! Norwood Range Rover dealership kept vehicle that long stating it was having chipped paint, gouged headlight, and rim's fixed as well as being detailed before delivery which was promised by Norwood sales associate Barry Baptiste. Upon pick up at the Warwick Range Rover location, NONE OF THE ISSUES WERE FIXED! And the car no only hadn't been detailed, but it was much dirtier than when test driven. Dirt smears all over the interior and even what looked like boot prints on the rear interior door panels! The Warwick sales associate was shocked and proceeded to take 30 plus pictures of all issues that were supposed to have already been addressed as well as the state of the interior. The Warwick location manager had to get involved and contact Norwood. I'M STILL AWAITING RESOLUTION!!! More

Excellent service from Barry ! Excellent service from everyone involved! Barry is very professional and goes out of his way to help. Made the process easy. The male explaining my ve Excellent service from everyone involved! Barry is very professional and goes out of his way to help. Made the process easy. The male explaining my vehicle was fabulous! So nice! More

Quick negotiation I didn't get the price that I had in mind but the sales team did offer me a deal that was fare. The negotiations were the most friendly I have had wit I didn't get the price that I had in mind but the sales team did offer me a deal that was fare. The negotiations were the most friendly I have had with the purchase of a car. The sales team went above and beyond to make sure I was satisfied. More

Accidentally bought a car I had brought my wife’s car in to get new car batteries, a process that Jaguar makes uniquely difficult but your service department handles smoothly I had brought my wife’s car in to get new car batteries, a process that Jaguar makes uniquely difficult but your service department handles smoothly and efficiently, as they do all tasks to date. While waiting on the service to be completed I walked the lot and was on my way in to the lounge area when I passed a car on display on the floor that caught my eye. My own Jaguar was on a lease with a short bit of time left till completion. I spotted what appeared to be a more experienced sales person, Barry, and offhandedly commented “it’s too bad my lease isn’t up yet“. He suggested we could look into it, without any pressure, and I thanked him and went and sat down to consider it. After verifying my own credit and available cash I approached Barry with a check in hand and said “let’s talk“. A short time later and without much fuss I had test driven the car and we had come to an agreement to purchase a 2020 F type. There was a process with the insurance company and registration which took a ridiculously long period of time but other than that the experience overall was good, the people were professional, and I drove away satisfied with my purchase. More

Excellent service received I kept getting a low pressure warning for one of my tires and tried to add air at a local service station but, due to the valve cap being stuck, they I kept getting a low pressure warning for one of my tires and tried to add air at a local service station but, due to the valve cap being stuck, they were unable to assist me. I contacted Landrover of Norwood and was greeted warmly by the receptionist who directed me to George. Within a few minutes I was seated at George's desk and he was able to advise me of what needed to be done. He was professional and efficient. I waited in the waiting area and, during that time, George gave me updates on progress. The work was completed and I was completely satisfied with the service received and the excellent care that George showed throughout the process. More

Excellent service Love the service of bringing my car to me, It is a lifesaver. I could not be more pleased with the level of service from Land Rover Norwood. Love the service of bringing my car to me, It is a lifesaver. I could not be more pleased with the level of service from Land Rover Norwood. More

Great experience Always helpful, incredibly thorough service and is always willing to help you with your purchase, service etc. The customer service is the best of any Always helpful, incredibly thorough service and is always willing to help you with your purchase, service etc. The customer service is the best of any dealership I've ever experienced. More

Excellent service, as always! Everyone you encounter at Land Rover Norwood is more than happy to help and give you the best service possible! I have been using this dealership for Everyone you encounter at Land Rover Norwood is more than happy to help and give you the best service possible! I have been using this dealership for nearly 10 years and have always received exceptional service! More

Great dealership & great service department. I just bought the jaguar, which I love ! The E pace is a great addition to the jaguar family. Apparently the clutch in the water pump was defective I just bought the jaguar, which I love ! The E pace is a great addition to the jaguar family. Apparently the clutch in the water pump was defective(only 4 months old) however things happen. Called and received immediate & professional service. Thank you Sheri Kaplan, I have been part of the Jaguar family since 2002 and remain faithful! More