Land Rover Norwood

New Range Rover Tires Just entered into lease of new vehicle. Vehicle was vibrating. Staff was supportive, and explained what issue may be. Dealership replaced tires whil Just entered into lease of new vehicle. Vehicle was vibrating. Staff was supportive, and explained what issue may be. Dealership replaced tires while I waited. More

Expert experience as usual Renee has been such a pleasure to work with over the years. Even when she hasn't been available she's got great colleague connections to help us out a Renee has been such a pleasure to work with over the years. Even when she hasn't been available she's got great colleague connections to help us out anytime we've needed it. She's understands the investment in buying a Range Rover and for us to leave happy and not feel like we got run over trying to get it. More

Easy to work with! I recently visited Land Rover in Norwood after a bad experience with a local rover dealership. I first reached out online and was greeted by Tom. Tom I recently visited Land Rover in Norwood after a bad experience with a local rover dealership. I first reached out online and was greeted by Tom. Tom answered all my questions before getting there where he introduced me to Z. Z was very patient and had me test drive 3 different models Discovery sport, evoque and Jaguar F Pace), plus offered a a gm slightly used option which was a great deal. I was torn and couldn't make a final decision until he said there is one more we didnt drive. The Jaguar EPace. This was exactly what I wanted and I was able to sign with confidence. When I picked up my car CJ took one hour to set up everything in the car and go through it all with me. We had some great laughs too! This is my 19th car I have owned and would recommend these guys every time. If you havent visited them yet, you are missing out. More

Great customer service! Was helped by Alan Wilmarth... Very nice gentleman with a great personality!! It’s hard finding dealers that you can trust and relate to... He made me Was helped by Alan Wilmarth... Very nice gentleman with a great personality!! It’s hard finding dealers that you can trust and relate to... He made me feel comfortable the minuet I walked in the door! He was very professional, and knowledgeable which made my experience smooth and easy! I will definitely be referring him to friends and family! More

Exceptional Service! Sonny provided exceptional service throughout the whole sales experience. I leased a 2019 Jaguar F-PACE and Sonny's service was top notch from my in Sonny provided exceptional service throughout the whole sales experience. I leased a 2019 Jaguar F-PACE and Sonny's service was top notch from my initial call to the completion of the lease. Excellent service!!! I was very impressed and will be sure to mention the excellent sales experience to my colleagues and friends alike. More

great as always . my customer service rep was fantastic and a great communicator...I will always want to work with this dealership. keep up the good work! . my customer service rep was fantastic and a great communicator...I will always want to work with this dealership. keep up the good work! More

Buy your car from Renee! Renee was phenomenal. She is not at all your stereotypical car salesperson which is why she is the best. She is very down to earth and honest and a pl Renee was phenomenal. She is not at all your stereotypical car salesperson which is why she is the best. She is very down to earth and honest and a pleasure to work with in all regards!! More

First service Friendly service staff. The only drawback is the limit s availability of the person who books the service appointment. Would be helpful if someone wer Friendly service staff. The only drawback is the limit s availability of the person who books the service appointment. Would be helpful if someone were available between 8-9a, 6-7p and on weekends to schedule service for those of us who work 9-5. More

F-Pace 2019 software update My service rep was excellent. I had a few software related issues. But they went a step further and check for updates/patches released for all softwar My service rep was excellent. I had a few software related issues. But they went a step further and check for updates/patches released for all software modules snd found several needing updates. More

Awesome Service Awesome dealership I had some issues with my 2018 Evoque , engine light has been coming on and off for the past month , then 4 days before going to Awesome dealership I had some issues with my 2018 Evoque , engine light has been coming on and off for the past month , then 4 days before going to New York the brakes light also came on because they were worn out , called service and Nichole talked to her supervisor regarding the situation and they ok me to bring in the vehicle same day which was A+ for me, then I dealt with Mike in service for the 2nd time, and this guys is awesome , very polite and knowledgeable about everything he says and does .I was explained by mike everything they did to my vehicle and why it happened , that's one of the reason, I leased my second vehicle in this dealer , because they go out of their ways to take care of their customers. More