Land Rover Norwood

Only praise This is a great experience, the sales team is extremely professional, patient and caring, which is a very warm experience. Renee even customer service This is a great experience, the sales team is extremely professional, patient and caring, which is a very warm experience. Renee even customer service language barriers and my patient communication. Thanks for everything she has done for me! More

Excellent car buying experience! I was referred to this dealer/salesperson by a friend of mine and they did not disappoint. Sonny was extremely helpful with our needs and helped us s I was referred to this dealer/salesperson by a friend of mine and they did not disappoint. Sonny was extremely helpful with our needs and helped us select the exact car for our budget. Everything was meticulously explained and we never felt in the dark with anything. I highly recommend Sonny and Land Rover Norwood! More

Thank you Dave Froment Saundra. Thank you for the text. I do intend on responding to the recent email I got from land rover regarding my recommendation, however I would be g Saundra. Thank you for the text. I do intend on responding to the recent email I got from land rover regarding my recommendation, however I would be glad to respond here in kind. First off thank you for your pleasant attitude. It was a pleasure speaking with you in setting up my appointment. Secondly the service dept is In the best of hands under the leadership of Dave Froment. He exudes the right personality and professionalism necessary to run an extremely busy department (especially in light of the overwhelming amount of issues not only I have had but apparently most Land Rover owners experience). Thirdly George was also very accommodating. I do however have to say that there are still issues with the vehicle and just wanted to separate the vehicle issues with the great job the service department administrators are doing. On the other hand I'm exhausted with the service technicians response of "could not duplicate/ or operating normally". Perhaps techs should be available when customers drop off the vehicle so that it is understood what the issue may be. I can explain In depth as I will have to drop my vehicle off once more. Par for the course. In any event thanks to all the above named. Joe Guarino More

Best Salesperson I've ever dealt with! Renee made this the easiest transaction ever. After a bad experience in Rhode Island we decided to try this dealership. We are so glad we did. She mad Renee made this the easiest transaction ever. After a bad experience in Rhode Island we decided to try this dealership. We are so glad we did. She made it easy and pleasurable. She saved a customer for Jake Kaplan. Renee and the management gave us the best price the first time around. No wasting time which is what we like. I will be sending a few friends her way. As long as I'm driving a Range Rover or a Jaguar I won't be dealing with anyone but Renee. She is an asset to Jake Kaplan. Great job!!!! I know I'm probably going to drive her crazy with tech questions but thankfully she is patient. lol She is very dedicated to the company and to her customers. More

Excelent service! Excellent service! We had a good experience. Sales personnel were friendly, knowledgeable and efficient. Wait time is much shorter than the average de Excellent service! We had a good experience. Sales personnel were friendly, knowledgeable and efficient. Wait time is much shorter than the average dealership. I’d recommend this place. More

Fantastic Renee A. is fantastic! She’s very thorough and knows her selling product! I will only deal with her for future purchases! Renee worked with us since e Renee A. is fantastic! She’s very thorough and knows her selling product! I will only deal with her for future purchases! Renee worked with us since early January looking for the right car for us! Not once did she seem annoyed by our request! She totally valued our time, money and requests! She’s followed up with us a few times since we purchased the car and she truly does care about her clients! It was a pleasure working with her and the management team at Norwood! I will always work and feel confident with Renee as our Sales Rep. High Five and Extra Bonus to Renee for all her dedication and hard work! We value you! You’re forever customer...,Stac & Dan PS: don’t just give her a milk crate to stand on! She deserves this 10 🙌🏼👏🏻🌟 More

New Car Purchase Both the sale and finance team were great! They were not pushy and really made it a great experience. I would definitely shop here again. Both the sale and finance team were great! They were not pushy and really made it a great experience. I would definitely shop here again. More

New windshield needed as a result of the pot hole we hit a f George Knipfing is my service advisor, and when I asked him if I could bring my Jaguar into the dealership to have the windshield replaced, without he George Knipfing is my service advisor, and when I asked him if I could bring my Jaguar into the dealership to have the windshield replaced, without hesitation he said "absolutely"! And he indicated that he would to able to provide a car for me to use to go work, etc. Outstanding! When I picked up the car, the service administrator at the desk as literally waiting for me, as George indicated that I would pick the car up after 6pm. She was ready with the paperwork for me to sign and truly treated me as if I have always been servicing my Jaguar at Norwood. Truly genuine excellence in customer service by both George and the service admin. My car was clean and spotless as well. I cannot give enough praise to George and the service area. Truly they have a grasp of what outstanding customer service really is! Thank you, Thank you, Thank you!! . More

Great Service in every department! really happy with our experience. Everyone we dealt with was knowledgeable, professional and made sure we got the best car and the best deal. Highly r really happy with our experience. Everyone we dealt with was knowledgeable, professional and made sure we got the best car and the best deal. Highly recommend this dealership, The best! More

Swap of lease This is my second Jaguar from this dealership. Trading in my older lease for a new one was incredibly smooth. Pedro was professional and made the expe This is my second Jaguar from this dealership. Trading in my older lease for a new one was incredibly smooth. Pedro was professional and made the experience a pleasant one. More