Land Rover Norwood

Excellent service I recently visited The Norwood store for service for my land rover. I needed a new fob and had some other service questions. I spoke with one of the s I recently visited The Norwood store for service for my land rover. I needed a new fob and had some other service questions. I spoke with one of the service managers, who got me right in to have the fob programmed, and was extremely helpful with my other service questions. I won't hesitate to bring my car in for service after the professional way that my issues were handled on this service visit. More

Great Experience Best in the business, great sales and service keep me coming back, five vehicles and counting, 5 stars without a thought, don't even consider another Best in the business, great sales and service keep me coming back, five vehicles and counting, 5 stars without a thought, don't even consider another dealership. More

Great Salesperson Recently got a new RR Sport and worked with Alix who was great. He was knowledgable and worked with me to locate the exact car I wanted. He was quick Recently got a new RR Sport and worked with Alix who was great. He was knowledgable and worked with me to locate the exact car I wanted. He was quick to respond to all my questions and got the deal done with only a couple visits to the dealership. We were in and out in only a few hours and he took care of everything. The only reason I wouldn’t give 5 stars is because of the way I was initially treated when I came into the dealership...the first weekend I went in it was almost like nobody wanted to help me (I didn’t even get greeted when I walked in or when I walked around the lot). Luckily, Alix stepped up and asked if I needed any help and I’m so happy with the way he treated me. More

Great Sales Experience I recently purchased a 2016 Jaguar XF and worked with Zhubin. He was very friendly and helpful. The purchase was handled very professionally and effic I recently purchased a 2016 Jaguar XF and worked with Zhubin. He was very friendly and helpful. The purchase was handled very professionally and efficiently and was an enjoyable experience. More

Best Dealership Around! Whether you want a Jag or a Land/Range Rover, this is the go-to place. George, Dave, and the rest of the service department are always on top of thei Whether you want a Jag or a Land/Range Rover, this is the go-to place. George, Dave, and the rest of the service department are always on top of their game. Our sales rep, Barry Baptiste, is the best ever, and will surely be enshrined in the car salesman Hall of Fame! Lol ... All kidding aside, we've gotten 6 vehicles from Barry over the years and have never once had a bad experience (that goes for service too). The 5-star rating isn't high enough for this dealership. More

Kaplans Land Rover Norwood Dealership In general the staff at this dealership both on the sales side and the service side are professional, friendly and helpful. The Sales person, Ron Wal In general the staff at this dealership both on the sales side and the service side are professional, friendly and helpful. The Sales person, Ron Walsh, that dealt with both my husband and I for our 2 Range Rover orders was very professional, has good interpersonal skills and was helpful to us when placing the orders for our cars and we are extremely happy with our new vehicles. More

The quickest in and out ever. Precise and courteous was Z. The Norwood dealership gave us exactly what we asked for. They were courteous and precise, and everyone was very helpful. Zhubin was great. He was fas The Norwood dealership gave us exactly what we asked for. They were courteous and precise, and everyone was very helpful. Zhubin was great. He was fast and focused. It was the best car leasing experience we've ever had. More

Excellent Pedro Melo was very professional and personable. My intention was initially to simply drive by a couple dealerships and have my wife seat in a few dif Pedro Melo was very professional and personable. My intention was initially to simply drive by a couple dealerships and have my wife seat in a few different models to see which vehicle would replace her current lease. I was not planning on test driving or negotiating since I still have 3 months left on her lease. But he took his time and offered to assist me despite that fact that I had showed up after closing. Sales manager Carolina Massote, Finance managers Mike Knutson and Marco Entraigues were all very helpful with the process. True professionals. Thank you guys. My wife loved her early Christmas gift! More

Computer Software Issue Overall service was great. George Knipfing was the service rep. dealing with my car, and kept me updated with the work that was performed. People th Overall service was great. George Knipfing was the service rep. dealing with my car, and kept me updated with the work that was performed. People there are professional and friendly. I would definitely recommend this dealership. More

Service Great experience.. Thanks! Terrific service and timely done. I would recommend to friends and colleagues. I will be a customer for years to come. T Great experience.. Thanks! Terrific service and timely done. I would recommend to friends and colleagues. I will be a customer for years to come. Thanks. More