
Land Rover Norwood
Norwood, MA
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On time. Excellent info. Courteous and respectful. I appreciate your interest and I had a good experience . However your insistence that you will not accept my review unless I write an extensive review I appreciate your interest and I had a good experience . However your insistence that you will not accept my review unless I write an extensive review is obnoxious . I am going to bring this to the attention of the Kaplan Family as you are not giving them an accurate picture. More
Excellent service. Got my rover in a week. Will definitely recommend friends and family to visit Land Rover Norwood. So, what are you waiting for? Will definitely recommend friends and family to visit Land Rover Norwood. So, what are you waiting for? More
Customer service Excellent service from the reminders and to the actual visit. Everything was explained. All the staff encountered were friendly and professional. I ha Excellent service from the reminders and to the actual visit. Everything was explained. All the staff encountered were friendly and professional. I have the option of a closer dealer but drive for over an hour here because of the customer service. More
Taken well care of as always David Meunier took care of me as always. He has a great ability to show that he truly cares about his customers. He was very informative and courteous David Meunier took care of me as always. He has a great ability to show that he truly cares about his customers. He was very informative and courteous. All around, I believe what a service advisor can be to be regarded as a first class example in his industry. More
Positive experience Honest, pleasant and professional are a few of the adjectives I’d use to describe my sales person Donny Singh . I can’t image having a better experien Honest, pleasant and professional are a few of the adjectives I’d use to describe my sales person Donny Singh . I can’t image having a better experience Mike leafer More
Did my due diligence, confidently chose Land Rover Norwood I met Alan after visiting 2 other Land Rover dealerships. What can I say. His expertise trounced other sales reps that I had met previously. He listen I met Alan after visiting 2 other Land Rover dealerships. What can I say. His expertise trounced other sales reps that I had met previously. He listened attentively, he answered every question that I asked and then answered the questions that I hadn't thought to ask. The dealership did not have the car that I wanted. Alan was completely non-plussed. He told me he'd keep a lookout for me and let me know if he found anything. Truly, I never thought I'd get the car I wanted with the features I wanted for the price I wanted. I had very specific criteria and a very specific price. Alan called me a few days later and told me there was the exact car in the lot and they could claim it if I was still interested. He worked the numbers to fit into my budget. He was easy to reach, easy to understand, and to boot, he has a fantastic sense of humor. He was out of town when the car came in and connected me with Brian who is ALSO amazing. Brian delivered the car to my house, ahead of schedule. He sat in the car with me and patiently went through all the features. I just can't say enough. They were both amazing, and I have already recommended them to a colleague and it's only been 24 hours since I got the car. Through the process I also worked with Mike Fleming while Alan was away and he was also incredibly responsive and helpful. As a realtor I know what it's like to be in a profession that is not always as highly regarded as it should be. The professionals at Land Rover Norwood are a cut above. Period. More
outstanding support and customer interaction. Land Rover of Norwood has the best inventory of pre owned Land Rovers in the state. Our sales representative Mr. "Z" was patient and helped me locat Land Rover of Norwood has the best inventory of pre owned Land Rovers in the state. Our sales representative Mr. "Z" was patient and helped me locate the perfect LR4 from several possibilities. More
The best service when i walk to the service department i always get treated like a family member, always George document every problem or concern, he offer me a ride o when i walk to the service department i always get treated like a family member, always George document every problem or concern, he offer me a ride or free loaner, thank you all More
They are the best of the best George K my service advicer always treat me like his only customer, always take care all my problems and explain in detail what service they performed George K my service advicer always treat me like his only customer, always take care all my problems and explain in detail what service they performed. More
Renee! Went above and beyond Renee, Was excellent in every way imaginable. She went above and beyond in all categories, need more like her in the field of car sales. Renee, Was excellent in every way imaginable. She went above and beyond in all categories, need more like her in the field of car sales. More