Land Rover Norwood

They did what they had to do. They picked up my car and took care of the job at hand. My only issue is that they did not have a loaner car for me on short notice. I would have ha They picked up my car and took care of the job at hand. My only issue is that they did not have a loaner car for me on short notice. I would have had to book something several days well in advance. Unfortunately, the nature of problem with the car was such that it needed to be addressed right away, so I ended up having to pick up the car at the dealership. More

BUYING EXPERIENCE Renee went above and beyond what was expected as usual, which is why we purchased two vehicles from her within 6 weeks! She does what she says she i Renee went above and beyond what was expected as usual, which is why we purchased two vehicles from her within 6 weeks! She does what she says she is going to do and makes the car buying experience enjoyable, as it should be. More

Seamless Purchase I recently purchased a certified pre-owned 2016 Land Rover LR4 and could not be more pleased with the process. Barry, my salesman, was knowledgeable a I recently purchased a certified pre-owned 2016 Land Rover LR4 and could not be more pleased with the process. Barry, my salesman, was knowledgeable and provided a no pressure sales experience, Based on my research I believe I paid a fair price for a high quality vehicle and I am thoroughly enjoying my Land Rover! More

Excellent Service Dave is always helpful, and responsive. A pleasure to deal with. A loaner was not available so I got a car from Enterprise and they came immediately. Dave is always helpful, and responsive. A pleasure to deal with. A loaner was not available so I got a car from Enterprise and they came immediately. More

the perfect car buying experience Our dealer Renée was amazing. We felt no pressure at all which was refreshing. She took the time out to go over everything and always followed up when Our dealer Renée was amazing. We felt no pressure at all which was refreshing. She took the time out to go over everything and always followed up when we had questions. This dealership is so friendly and approachable. It made our car buying experience exciting and not daunting at all. 5 stars across the board! We are now in our gorgeous 2018 RR Velar R Dynamic. Looking forward to heading back once our lease is up! More

Efficient My salesperson, Josh, was very professional and efficient and the dealership seemed well run. I had a better experience than in the past when purcha My salesperson, Josh, was very professional and efficient and the dealership seemed well run. I had a better experience than in the past when purchasing from a different brand/dealer. The LR 4 is a joy to drive. More

Excellent Time spent was attentive to us Sonny was terrific ! When purchased the car we had great follow up with all questions answered regarding all electron Time spent was attentive to us Sonny was terrific ! When purchased the car we had great follow up with all questions answered regarding all electronics in the car More

New tire and window gasket repair. George Knipfing in the service department always explains exactly what they will be doing to my car. How long it will take and returns the car to me a George Knipfing in the service department always explains exactly what they will be doing to my car. How long it will take and returns the car to me as promised. This visit was without an appointment. The car is always washed and vacuumed when returned to me. More

Service Wait time was 3 hrs they should offer courtesy ride to homes within 5 mile radius as Mercedes does it would be most appreciated or offer luncheon coup Wait time was 3 hrs they should offer courtesy ride to homes within 5 mile radius as Mercedes does it would be most appreciated or offer luncheon coupon to restaurant within walking distance. More

Perfect experience with sales department! This was my first luxury vehicle purchase and I worked with Alix Jean Charles who made my experience so enjoyable. He was very knowledgeable and did n This was my first luxury vehicle purchase and I worked with Alix Jean Charles who made my experience so enjoyable. He was very knowledgeable and did not pressure me at all. He really listened to what I was interested in, and found me my dream car. If it was any other dealership, or sales person, I don’t think I would’ve made that purchase. He was the best! More