
Land Rover Norwood
Norwood, MA
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NICE SURPRISE WE ORDERED A CAR IN APRIL AND EXPECTED THE DELIVERY TO BE IN JULY. THREE WEEKS LATER WE GOT A CALL LETTING US KNOW WE COULD PICK UP THE CAR. TO MY S WE ORDERED A CAR IN APRIL AND EXPECTED THE DELIVERY TO BE IN JULY. THREE WEEKS LATER WE GOT A CALL LETTING US KNOW WE COULD PICK UP THE CAR. TO MY SURPRISE THEY FOUND THE EXACT CAR IN ATLANTA AND MADE THE EFFORT TO GET IT. More
Great experience This is the third Land Rover that we are getting. The first two was a lease. We really fall in love with this vehicle and this time we finally own one This is the third Land Rover that we are getting. The first two was a lease. We really fall in love with this vehicle and this time we finally own one. We went back to the same dealership again is because of the salesman we got. He is experienced, understanding and with patience. Absolutely we will refer friends and family to this salesman. More
Best Land Rover Dealership in Massachusetts I would recommend Barry Baptiste, a long-term MVP of Jake Kaplan, to anyone interested in any of the Land Rover vehicles. We are particularly impresse I would recommend Barry Baptiste, a long-term MVP of Jake Kaplan, to anyone interested in any of the Land Rover vehicles. We are particularly impressed with his respectful, even way of helping people learn about and choose the Land Rover appropriate for their individual needs. Knowledgeable, patient, no-nonsense approach to providing a reasonable bottom line. We came to Barry and Jake Kaplan to purchase a 2018 Range Rover HSE because of the serious and respectful treatment Barry and all at Jake Kaplan gave to our son when he bought his first car on his own six years ago from them. No other deslership in MA treated our son in the same serious way as Barry/Kaplan. I am grateful that Barry and Jake Kaplan are an open, no judgment, here to share in an objective way company to all who come to them, about the attributes and downsides of the vehicles they sell, based on each individual’s interests. We intend to be loyal customers because of the way Barry and Jake Kaplan did business with our son. More
Best Range Rover Dealship in the NE 6th Land Rover purchase from various dealers. The one other purchase that can compare was also from Jake Kaplan/Barry Baptiste. Only dealership for us 6th Land Rover purchase from various dealers. The one other purchase that can compare was also from Jake Kaplan/Barry Baptiste. Only dealership for us More
Worth the wat We have only had the Jaguar Fpace for a week. We made two visits to the delearship for information. Our salesperson, Alix, was patient and helpful. We have only had the Jaguar Fpace for a week. We made two visits to the delearship for information. Our salesperson, Alix, was patient and helpful. We wanted a particular color that wasn't available, but learned it was expected in in a month. So far, we feel it worth the wait, as it is beautiful, comfortable car! More
Spring what a car ....Land Rover Explorer....it was for service....it was great atmosfere....Joseph help me up and explain 20.000 milles service and was done what a car ....Land Rover Explorer....it was for service....it was great atmosfere....Joseph help me up and explain 20.000 milles service and was done on time, and also they clean up the car feel laike driving a brand new car....is from 2015 More
Honest and Helpful I was blown away by the service I received from this dealership. Renee is my sales person and she is extremely knowledgable in all models. The buying I was blown away by the service I received from this dealership. Renee is my sales person and she is extremely knowledgable in all models. The buying process here was an easy one. Their team walks you through ever step and makes your experience a special one. My toddler had tagged along with me this last time and Chris was so generous to give her a special gift to keep her occupied. Truly a genuine group of people. I enjoyed being in such a friendly environment. Mike in finance went above and beyond for me and Shawn in service is always very accommodating. I highly recommend Kaplan. You won't be disappointed. More
Excellent Experience! Wasn't expecting to buy a car that day, but then we met Renee. She was a pleasure to talk to! She was so helpful and down to earth that it never seeme Wasn't expecting to buy a car that day, but then we met Renee. She was a pleasure to talk to! She was so helpful and down to earth that it never seemed like she was "trying" to sell me a car. Next thing I know she showed me a Range Rover I absolutely fell in love with. This was the first time buying a car was enjoyable! More
Great Experience! Alan (Sales) and Chris (GM) were both very honest and helpful with working a deal to get out of a lease early and into a new Range Rover. they have th Alan (Sales) and Chris (GM) were both very honest and helpful with working a deal to get out of a lease early and into a new Range Rover. they have the best pricing and choices around. I would highly recommend them to anyone looking to purchase a new Jag or Rover. I have purchased cars from Alan in the past and he is great at communicating and seeing problems though. More
Wonderful experience My husband wanted to surprise me with an anniversary present. We had not decided on which car we wanted . My husband called and asked Josh T. If he wo My husband wanted to surprise me with an anniversary present. We had not decided on which car we wanted . My husband called and asked Josh T. If he would be willing to drive a car to our house and put a bow on it as a surprise. Josh agreed and I came home to a fabulous surprise! We then returned to the dealership so I could choose the exact one I wanted! Thanks so much to Josh for making this a special surprise happen! Excellent service! More