
Land Rover Norwood
Norwood, MA
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Great experience First land Rover purchase. Was able to work with Pedro who knew the cars and process and was able to answer all of my questions. Dealership was resp First land Rover purchase. Was able to work with Pedro who knew the cars and process and was able to answer all of my questions. Dealership was respectful and relaxed. Highly recommend the dealership and Pedro. More
Great experience! This was my first purchase from Land Rover Norwood, and my first Land Rover. It was a great experience. Renee is great to work with and very knowled This was my first purchase from Land Rover Norwood, and my first Land Rover. It was a great experience. Renee is great to work with and very knowledgeable. It was a super easy process. It took about 5 minutes to get to a price we were both happy with, and Marco in the Business department finished everything up in about 20 minutes. I'm used to a fight when I buy a car from another dealership, but it couldn't have been a better experience at Land Rover Norwood. Oh, BTW, the Discovery is awesome! More
Simply the Best! I am on my 3rd vehicle from Jake Kaplans Land Rover Norwood and couldn't be happier. The inventory speaks for itself. They have an awesome selection o I am on my 3rd vehicle from Jake Kaplans Land Rover Norwood and couldn't be happier. The inventory speaks for itself. They have an awesome selection of vehicles, a great showroom and well priced vehicles. I found a car that perhaps I could have found somewhere else, maybe even paid less somewhere else, but ended up buying here rather than anywhere else because of the people. When you purchase a Range Rover at Jake Kaplans you feel like family. Everyone is kind, honest and friendly. The General Manager Chris Cunnion is caring and knowledgeable and always has an open door. My sales person Dan Averbukh assisted me with making my third vehicle purchase with him. He is a sales guide and guru full of answers, and goes above and beyond to make the sales experience smooth and enjoyable. The finance paperwork was quick and there was never any pressure when doing paperwork with Mike Knutson. The service people David Meunier, and George Knipfing have always been helpful whenever I needed to make an appointment, and are very accommodating to schedule service. I just want to add that this is a place where everyone wears many hats and people step up to assist you, and if there is a question they find the answer and actually get back to you. It's not a place where people say I can't help you with that or where as soon as you drive off they forget you and that says a lot. Just saying. Special thanks to Mike Fleming and Barry Baptiste for help with random car things and helpful information. This is absolutely the best place around! More
Exceptional as always We just purchased a Range Rover Evoque for our daughter. This is the fifth Range Rover we have gotten from Land Rover Norwood in 6 years. As Always ou We just purchased a Range Rover Evoque for our daughter. This is the fifth Range Rover we have gotten from Land Rover Norwood in 6 years. As Always our salesman Alan Wilmarth was fantastic. He worked with us in choosing the right car for her.He made the experience feel very personal and she was so excited with her final choice!We have NEVER had any kind of bad experiences with anyone at this dealership in all the years that we have been coming here. Everyone from sales to service to parts to even the lot attendant are always very friendly, professional knowledgeable and welcoming.I have bought many cars in the past and no other dealer can come close to the way Land Rover Norwood operates. We would never buy a car anywhere else! More
Thank you Pedro! Came in with my father to help him pick out a car and luckily we found Pedro Melo to assist us. Pedro was extremely accommodating, patient and kind to Came in with my father to help him pick out a car and luckily we found Pedro Melo to assist us. Pedro was extremely accommodating, patient and kind to my father and I. My father is a tough person to please and Pedro came in and was a true professional! Super impressed with the service Pedro and this entire dealership provided. TYSM!! More
Making dreams a reality! I’ve always wanted a Range Rover, but the numbers never matched up to make it feasible. Then comes Norwood Land Rover and Renee. The customer service, I’ve always wanted a Range Rover, but the numbers never matched up to make it feasible. Then comes Norwood Land Rover and Renee. The customer service, knowledge, patience and understanding she provided was truly amazing! She is a great asset to any dealership and I’m happy she was at the Land Rover dealership and my sales specialist. Without her I wouldn’t have been able to make this dream a reality. Thank you Renee and Norwood Land Rover! I love my new baby Range! :) More
Great service, fast and great sales team Josh Trigueros made the process really easy in buying a car. Would definitely go back. Did not feel pushed or forced to get a car. Josh had my best in Josh Trigueros made the process really easy in buying a car. Would definitely go back. Did not feel pushed or forced to get a car. Josh had my best interest and not his. The Fianance Manager was also easy to work with and everyone at the dealer was professional. More
I love my Range Rover I had a splendid experience at Land Rover Norwood. Sonny Singh is an amazingly talent sales person, He is very accommodating. I brought my 2017 Range I had a splendid experience at Land Rover Norwood. Sonny Singh is an amazingly talent sales person, He is very accommodating. I brought my 2017 Range Rover Sport from him, then afterwards I wanted accessories for it. He coordinated the whole process. It was so simple. I love it. Thank you much Sonny, my family and I appreciate all that you did for us! More
Amazing customer service and sales process - wow! Lets face it, none of us buy cars too often. When you are in the market you want it to be easy, fun and go at the pace you want it to go without any s Lets face it, none of us buy cars too often. When you are in the market you want it to be easy, fun and go at the pace you want it to go without any sales pressure. From the moment I stepped into this dealership I knew I was in for the royal treatment. The attention to 'customer first' and fully understanding my needs was a real wow for me. Pedro Melo took his time with me to go over and understand ALL of my needs, become familiar with things Id love to have and some things that didnt matter. In the end we found the vehicle that matched my needs, my wish list as well as my budget. I cant wait to refer anyone and everyone to a true customer first, no pressure, red carpet treatment. Way to go Pedro Melo and all the hard working people at Jake Kaplan Norwood Land Rover. More
Jaguar Purchase Mike Fleming (Sales Mgr.),Doug Ostroff Salesman, and Brian Hebert (Finance) were all polite, transparent, honest, and professional. It was great trans Mike Fleming (Sales Mgr.),Doug Ostroff Salesman, and Brian Hebert (Finance) were all polite, transparent, honest, and professional. It was great transacting with them. Above all expectations. It was perhaps the best consumer experience I have had. More