
Land Rover Norwood
Norwood, MA
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Outstanding buying experience Josh Trigueros and the rest of the Norwood Jaguar team provided over-the-top support for my quest to find the perfect certified pre-owned F-Type. I li Josh Trigueros and the rest of the Norwood Jaguar team provided over-the-top support for my quest to find the perfect certified pre-owned F-Type. I live out of state, yet they did everything and more to make sure that I had all the information and ultimately made the entire purchasing process relaxed and stress free. I highly recommend Josh and Norwood Jaguar to anyone who wants to work with a great sales staff for an incredible vehicle. More
Pleasant sales experience! I just bought my first range rover, and enjoyed the sales experience! No pressure, respectful sales people. the car is great! Renee has been helpful I just bought my first range rover, and enjoyed the sales experience! No pressure, respectful sales people. the car is great! Renee has been helpful and proactive. I highly recommend working with her. More
Great buying experience with Renee Acciardo I just leased a 2017 Range Rover Evoque from Renee Acciardo and had a great experience, not only with Renee, but everyone at Land Rover/Kaplan Auto. R I just leased a 2017 Range Rover Evoque from Renee Acciardo and had a great experience, not only with Renee, but everyone at Land Rover/Kaplan Auto. Renee is warm, caring and a "no-pressure" salesperson. She was not only able to answer all of my questions about the Evoque, but other Range Rover models as well. I would definitely recommend you ask for Renee at Land Rover Norwood. She will not disappoint! More
Amazing Buying Experience with Sonny Singh!!! I had been on a quest, searching for over a year for my Range Rover Sport. I found one at land rover of norwood. When I walked in, I was introduced to I had been on a quest, searching for over a year for my Range Rover Sport. I found one at land rover of norwood. When I walked in, I was introduced to Sonny Singh (sales guide). He provided me with excellent service, I was very neverous about such an expensive purchase. Sonny was very hospitable and accommodating, I felt relax and enjoyed the purchase experience. I had my Range Rover Sport purchase done in less than 2 hours and they even delivered the car to me. Now this is the "WOW" factor you look with land rover. Sonny was terrific and I will recommend him to all my family and friends if they interested in a land rover! More
Do NOT buy a Car from Kaplan Auto!!! Absolute worst service for any auto dealer I have ever worked with. Bout two cars there. Had an appointment for our Land Rover Sport with loaner car reserved. Made the a for any auto dealer I have ever worked with. Bout two cars there. Had an appointment for our Land Rover Sport with loaner car reserved. Made the appointment 5 weeks prior. When we went to drop off the car there was no loaner. The building manager was useless and actually refused to introduce himself when my wife first inquired about having someone help her. Do not ever buy a car from Kaplan because when you drive off they forget all about you and will not provide service you would expect from a high end dealership. Sorry Z. You have been the only good thing there, but this is twice we have had a terrible experience with service. More
Amazing service = Happy Customer. I recently purchased a Range Rover Evoque from Renee Acciardo and I couldn't be happier! She is extremely knowledgeable and was super patient especial I recently purchased a Range Rover Evoque from Renee Acciardo and I couldn't be happier! She is extremely knowledgeable and was super patient especially with my indecisiveness. I would highly recommend her to anyone looking to purchase/lease from Land Rover/Jaguar of Norwood. More
Easy to buy but terrible service I bought a LR4 from Kaplan several years ago and always have brought it for service there. However the quality of the department has declined badly an I bought a LR4 from Kaplan several years ago and always have brought it for service there. However the quality of the department has declined badly and my last experience with them was so bad I won't be going back. LR service is expensive and frequent, so a good department makes a big difference. I suggest you look at other dealers that put more effort into their service department because this one is truly terrible in every way. More
beyond expectations! I just leased a 2017 Range Rover Sport and Doug Ostroff was my salesperson. I can honestly say that in all my years of buying/leasing cars, I have n I just leased a 2017 Range Rover Sport and Doug Ostroff was my salesperson. I can honestly say that in all my years of buying/leasing cars, I have never had a better experience. Doug was extremely knowledgable, professional and thorough, taking time to answer all my questions in a clear and honest manner. He went above and beyond to facilitate the entire process, even helping with matters which ultimately expedited my return of my prior leased vehicle. Doug made the entire experience positive, did not exert undue pressure and projected honesty. I highly recommend him to prospective Range Rover customers. More
A+ Across the Board! I have purchased several cars in the past two years from this dealership and all of them with Dan Averbukh. Each and every time I test the level of cu I have purchased several cars in the past two years from this dealership and all of them with Dan Averbukh. Each and every time I test the level of customer service, and every time Dan and Jake Kaplan not only meet, but exceed my expectations! I am a meticulous and demanding individual who owns several of my own companies and expects the best at all times when doing business! And let me tell you if you want the best, go to Jake Kaplans and ask for Dan A. and you will leave a very happy customer! More
Recent Purchase with Renee Accairdo I recently purchased a 2013 Rover Sport from Renee Acciardo. She came highly recommended by the service department. From the moment I sat down with he I recently purchased a 2013 Rover Sport from Renee Acciardo. She came highly recommended by the service department. From the moment I sat down with her, I felt like I had found a new friend. Her warmth, enthusiasm, product knowledge and professionalism not only made her shine, but was a great reflection on the Jake Kaplan dealership. I have purchased many cars in my lifetime but Renee is head and shoulders above the rest! More