Land Rover Norwood

This was my first time at this dealership and purchasing a Range Rover vehicle. I would have to say that this is the best experience that I have ever had when buying a vehicle. The sales representative Do a Range Rover vehicle. I would have to say that this is the best experience that I have ever had when buying a vehicle. The sales representative Doug Ostroff was professional and curteous the entire time even after making the sale. Doug took an extra hour and a half just to go over all of the equipment and how it functions to make sure we could maximize our experience with the vehicle. He also gave us his personal cell phone number and said we could call him at anytime even to schedule service for the vehicle, or if we had any questions at all. I have called him three times so far and every time he has picked up his phone and continued to be professional and really took care of us. Over all I had the best experience yet and if you need a new range rover ask for doug. More

I called this dealership searching for a 2012 with low mileage. It just so happens the salesman who answered the phone was Doug ostroff, he ended up selling us the car. He was more than helpful, personabl mileage. It just so happens the salesman who answered the phone was Doug ostroff, he ended up selling us the car. He was more than helpful, personable and a professional! He even drove the car to us so I could view it. Thats great service. We worked a lot through email and phone calls... It made this sometimes stressful process a piece of cake. We know we'll visit Doug again when it's time to purchase another car. More

Roger was a wonderful salesman, very professional and attentive in every aspect. He did a thorough walk around and test drive of the vehicle. He was eager and able to answer our questions. Even after the attentive in every aspect. He did a thorough walk around and test drive of the vehicle. He was eager and able to answer our questions. Even after the sale was complete, he continued to make us feel that we where his only, and most important customers. More

My wife & I were greeted instantly by MaryAnn. She was very friendly & courtieous but the most important factor was that she listened to our needs. We had a great experience at this dealership & have was very friendly & courtieous but the most important factor was that she listened to our needs. We had a great experience at this dealership & have recommended to our family & friends. More

Roger was extremely informative,helpful and kind. He was acessible while researching, negotiating and following the cars purchase. We enjoyed working with him and the dealership. acessible while researching, negotiating and following the cars purchase. We enjoyed working with him and the dealership. More

I had an excellent experince working with Roger. He was most professional and friendly. And was able to quickly shift gears (no pun intended) as I was shifting my direction. Roger was also very accomodatin most professional and friendly. And was able to quickly shift gears (no pun intended) as I was shifting my direction. Roger was also very accomodating in showing me the various options that were within by budget and helped me to think through different ways to get what I wanted both from a vehicle perspective as well as a price point. Overall a great experince! I would definitely shop at Land Rover of Norwood again. More

My Jake Kaplans' Land Rover (Norwood, MA) experience was GREAT! They seem to have a great client-first culture instilled and it made all the difference in selecting them as the 'winner' of my business. I GREAT! They seem to have a great client-first culture instilled and it made all the difference in selecting them as the 'winner' of my business. I finalized my 2013 RRS lease with them (July 2012) and they won my business for the following reasons: 1) excellent client service, 2) honesty and transparency, 3) soft-sell (vs. hard-sell from other dealers), 4) excellent deal on the first/second/third rounds of discussions - something that took 5-7 rounds for other dealers to even get in the ballpark. In fact, my rep (Roger) and GM (Chris) treated me BETTER than my previous dealership (Herb Chambers BMW and HC Land Rover Sudbury). That says a lot about these guys and also a lot about the other guys. 100% recommend you add them to your short list every time. More

The customer service was excellent. I will return when I am ready to purchase again and I will refer the dealership and Roger to anyone I know that is looking not only to purchase but for superior customer am ready to purchase again and I will refer the dealership and Roger to anyone I know that is looking not only to purchase but for superior customer service. It was a true pleasure. More

Great overall experience. Everyone was extremely helpful. I would shop here in the future and have recommended the dealership to my friends. Roger spent a great deal of time with us explaining all helpful. I would shop here in the future and have recommended the dealership to my friends. Roger spent a great deal of time with us explaining all we needed to know about our new vehicle. More

Roger Lack was very helpful when we bought our Range Rover. He also drove the new Range Rover to us in NH, which we really appreciated. Rover. He also drove the new Range Rover to us in NH, which we really appreciated. More