Absolutely horrible service. I called to make an appt., was promised a loaner car. Got to the dealership, they refused to give me a loaner because I was going on a trip (I asked them multiple times when setting the appt. to make sure that was no problem, was told it would be fine). Service manager was absolutely no help and offered the worst "empathy" I've ever heard. So the dealership says they'll get the work done while we're waiting, which put us hours behind schedule but it is what it is. I told them to check 2 specific things, then give it a thorough inspection since I had just bought the vehicle and wanted to make sure it was in good shape. They got done "fixing" it and told us everything was great and there would be no issues. Great! We leave and continue on our trip. Within a few hours of driving, the check engine light was on. They said it was just an O2 sensor, and not to worry about it. Today (on my birthday no less), a hose blew and my car is stuck on the side of the road in the middle of the rocky mountains.