The experience with Land Rover Palm Beach has been great! We worked with Juan Marquez in the sales department, and he took great care of us! He was able to get us into the car we were looking for very quickly. I really appreciated that I never felt pressured and no one was "sale-y." Everyone we interacted with was very knowledgeable and educated us about the vehicles to help us make an informed decision. The thing that set Land Rover apart from the other car dealerships we have gotten cars from in the past was the Encore program. I cannot express how much I appreciated Rich Matthews and the Encore program. Rich very patiently spent almost 2 hrs going over everything in my new car. He was extremely knowledgeable, professional, and patient. He got me even more excited about my new car and showed me things I never knew exsisted in a car. In the past I've had cars and didn't utilize many of the functions and features because no one ever took the time to show me how to use them. I can say I will definitely be using my new car to the full extent of its capabilities because of the time Rich spent teaching me about them. It's clear that Rich truly enjoys his job and takes pride in the vehicles he represents. He is an excellent representative of the level of service Land Rover Palm Beach provides. I couldn't recommend this dealership more.