Land Rover Richfield

We had an absolutely fantastic experience at Jaguar Land Rover Richfield buying a college car for our son. From start to finish, the entire process was easy, comfortable, and genuinely enjoyable. Nick W. Rover Richfield buying a college car for our son. From start to finish, the entire process was easy, comfortable, and genuinely enjoyable. Nick W. was exceptional. He is a total Land Rover nerd — in the best way! He could answer every technical question we asked, plus he was authentic, knowledgeable, patient, funny, and just an absolute joy to work with. More impressive, Nick navigated working with both parents AND a teenager. He made our son feel like this was his car-buying experience while still understanding that Mom and Dad had plenty of questions and wanted to make sure we were making a smart purchase. That balance is not easy, and Nick nailed it. Five stars all around — and a huge thank you to Nick! More

Great Buying Experience! I went to Richfield Land Rover to look at some vehicles. The facility was beautiful. I worked with Nick. He was great to work with. He worked hard I went to Richfield Land Rover to look at some vehicles. The facility was beautiful. I worked with Nick. He was great to work with. He worked hard to get me into the vehicle with the specs I was looking for. The sales manager was great to work with as well. He gave me a fair price on my trade right away. After we agreed on the numbers for the purchase, he came back and alerted me to some additional savings I was eligible for. Saved me an additional $1,000. The entire process was smooth and easy. I will definitely be using this dealership for my future service. They earned my business. More

Excellent customer service-Nick is AMAZING! The entire dealership is super friendly and made my experience so great. The entire dealership is super friendly and made my experience so great. More

I cannot say enough about the exceptional service and professionalism I received from Greg Rupp and the team at Land Rover Richfield. While driving from Rochester to Minneapolis, I experienced a frighte professionalism I received from Greg Rupp and the team at Land Rover Richfield. While driving from Rochester to Minneapolis, I experienced a frightening situation on the highway when my Land Rover suddenly would not accelerate. After spending the night in Minneapolis, I went to Land Rover Richfield first thing Saturday morning without an appointment, unsure of what to expect and without a loaner vehicle arranged. The moment I walked through the door, I met Greg Rupp. He immediately reassured me that everything would be okay, took the time to listen to my situation, and quickly arranged a loaner vehicle so I could get back home and continue with my responsibilities. His calm, caring, and professional approach turned an incredibly stressful experience into one that I knew was in good hands. The service team determined that a part needed to be replaced, ordered it promptly, completed the repair, and then went above and beyond by delivering my repaired vehicle to my workplace and exchanging it for the loaner. That level of customer service saved me another trip to the Twin Cities, prevented me from missing additional days of work, and spared me from having to rely on others for transportation. Greg Rupp and the entire Land Rover Richfield team demonstrated outstanding professionalism, compassion, and a genuine commitment to their customers. They transformed what could have been a major inconvenience into a seamless experience. Thank you, Greg, and thank you to the entire team at Land Rover Richfield. Your exceptional service, kindness, and dedication did not go unnoticed. You have earned both my trust and my highest recommendation. More

from the time you walk in the door you feel like they really care, the quality of service is outstanding and extremely trustworthy really care, the quality of service is outstanding and extremely trustworthy More

We had an oil change done. We love the videos we get about the car while it is on the hoist. We don’t always choose the recommendations but we appreciate the heads up. The serv We love the videos we get about the car while it is on the hoist. We don’t always choose the recommendations but we appreciate the heads up. The service crew are always professional and communication is good. More

Cameron was awesome. It was my first visit after getting frustrated at the golden valley dealership. You guys are amazing. It was my first visit after getting frustrated at the golden valley dealership. You guys are amazing. More

Simply one of the best dealerships I’ve ever worked with. From the sales department, including Diane and Vince. To the service like Monty, Tan and Kris. These cars may or may not reliable. But nothing rides From the sales department, including Diane and Vince. To the service like Monty, Tan and Kris. These cars may or may not reliable. But nothing rides like a Rover. And when the service is impeccable, it doesn’t really matter. The service visits here the sales visits are always a pleasure. More

Service did a great job diagnosing the issues and taking care of them and also provided a wonderful loaner vehicle. I would definitely go back to Richfield Land Rover for service and or a new vehicle. care of them and also provided a wonderful loaner vehicle. I would definitely go back to Richfield Land Rover for service and or a new vehicle. More