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Land Rover Rockland

Rockland, MA

4.7
434 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 435 reviews

July 30, 2025

I appreciated that your communication was prompt and clear. The car looked nice when I picked it up and staff was friendly and helpful. More

by rthaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman that helped me in service when I picked up was great! Very cheerful and helpful. , Michael Feit, Rob Kelleher
July 27, 2025

I was back for the second visit bc nothing was done at my last visit. The text communication offer was good but it would be better if they actually respond in a timely manner. The car had to be there 2 day More

by johnm_morin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Feit
Jul 30, 2025 -

Land Rover Rockland responded

Thank you for sharing your feedback. We regret that your recent service experiences did not meet your expectations. While we did respond to your text messages and provided a loaner vehicle during your visit, we understand your concerns about communication and the time required for repairs. We also apologize for any confusion regarding the wheel repair process and the placement of your vehicle. Our goal is always to be transparent and efficient, and we are sorry if that was not your experience. I have left you a voicemail. Please feel free to return my call at your convenience so we can further discuss your concerns and review the service details together. Joe Anselmo, Service Manager Land Rover Rockland | janselmo@group1auto.com

July 25, 2025

The service manager, I believe his name was Dean, but was very professional and was very helpful in the technician Eric found the problem. My car within five minutes and within one hour I was driving away wi More

by Rgatto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, service
Jul 28, 2025 -

Land Rover Rockland responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 16, 2025

Everything in my experience today went smoothly and beyond my expectations! The service advisor and the front desk couldn’t have been more helpful when I had questions and needed extra help. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Jul 19, 2025 -

Land Rover Rockland responded

Hello Kris, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Michael in the service dept. was Great! Everyone at the dealership was very friendly and helpful! Very nice crew! Beautiful dealership!!! More

by alisgirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Feit, Rob Kelleher
Jul 14, 2025 -

Land Rover Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Rockland. If you have any further questions, please don't hesitate to reach out!

July 02, 2025

This review is in regards to the Service Dept, recent experience was the worse, no communication, no follow up, disappointing to say the least sales was great service abysmal More

by Gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Rob? , Michael Feit
Jul 10, 2025 -

Land Rover Rockland responded

Gary,   I am sorry to see this poor review. I can not seem to find you in our system by just your first name. Please give me a call so I can understand where we dropped the ball and allow us the opportunity to improve.   Sincerely, Rob Kelleher, General Manager 781-896-3401 | rkelleher@group1auto.com

June 22, 2025

Service was well done and everyone is pleasant and professional. 90K service, tire rotation and EVAP pump replacement were all done with my one scheduled service daye. More

by Gail M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in Service
Jun 23, 2025 -

Land Rover Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2025

Brought my Defender in today to have the drivers side window controls fixed, the oil changed and the sun roof fixed. All finished in 4 hours. Haven’t seen this happen in years with other service centers! More

by kellydgriffin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 17, 2025 -

Land Rover Rockland responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

I’ve done business with Rockland Land Rover since 2015. The sales and service are an absolute pleasure to work with. If I have an issue they are quick to respond and help. More

by R.R. owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich - 5 stars!, Michael Feit, Rob Kelleher
Jun 13, 2025 -

Land Rover Rockland responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 30, 2025

This dealership has an amazing communication process from the day you make the appointment, they provide regular updates during service through to completion. All Staff is friendly , super helpful and eage More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale
May 31, 2025 -

Land Rover Rockland responded

Hi Eric, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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