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Land Rover Rockland

Rockland, MA

Overview
Reviews
4.7
490 Reviews
Call Dealership (781) 369-9202
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1022 Hingham St

Rockland, MA

02370

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Showing 490 reviews

May 18, 2026

Thomas Faulstich & Mike Phinney were more than accommodating when I drove in at 4pm with a window that wouldn’t go up (window regulator). They had me out of there by 5pm! Thank you so much! More

by J Bunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Faulstich & Mike Phinney (Service Mgr & Service Technician)
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May 18, 2026

Cleaner and more comfortable than going to Jiffy Lub. In and out in an hour and a half. More

by Lpgetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanella , Rob Kelleher
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May 16, 2026

I drive all the way to Rockland passing 2-3 other Land Rover dealership because of the service here. Everyone single person is kind, friendly, and treat you like an actual person. More

by OL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Mark
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May 14, 2026

Service center took me on time, and did a good job quicker than promised for less than originally quoted More

by Drjrb693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 14, 2026 -

Land Rover Rockland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 09, 2026

Always friendly people with great service that follows up to ensure that the job was done properly. Appreciate their concern that everything was done to my satisfaction. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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May 15, 2026 -

Land Rover Rockland responded

Hi Jim, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

Excellent communication and service, on time, and the detail work on my RR is exceptional. Kudos to Tom and his whole team! More

by CDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Amanda, Filipe
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May 14, 2026 -

Land Rover Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Rockland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2026

Great dealership! Very friendly and service was great! Tom in service always does excellent work. More

by rcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 14, 2026 -

Land Rover Rockland responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 21, 2026

Great dealership they have always looked after me and my Range Rovers very well I have had five.A Range Rover is a very safe reliable car I would want no other More

by Ann C Snape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom has always helped me over many years, Michael Feit, Rob Kelleher
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Apr 25, 2026 -

Land Rover Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2026

I gave them my veh running, they gave back not running. a straight story would help More

by erictruro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Th
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Apr 13, 2026 -

Land Rover Rockland responded

Thank you for your feedback. We’re sorry to hear about your concerns and understand the frustration. When your vehicle was brought in, it was diagnosed with a significant internal engine issue, including a failed block test and a cracked engine block. At that time, the vehicle was not in a drivable condition and required major repairs, including an engine replacement. The engine was reassembled only to allow it to be moved on and off a tow truck, not as a completed repair. We understand how important clear communication is in situations like this and appreciate you bringing this to our attention. If you would like to discuss this further, please don't hesitate to reach out to me. Joseph Anselmo Service Director - Land Rover Rockland janselmo@group1auto.com 781-659-4000

Apr 13, 2026 -

erictruro responded

That is the problem. As discussed with Thom, the vehicle was to be in driving condition to start and move short distances, as it was when dropped off. Thom told me twice on the phone that it would be in that condition, as well as telling the tow operator who shared that with me as well. When I received the vehicle back, it does not even start. I am not complain gin about the cracked engine, that is 100% understood. What I don't understand is that I was told directly one thing and it was not the case. I will never understand the time that lapsed while car while vehicle was there, yet more so that I was told it would start, and that was clearly not the case at hand. Eric n

April 03, 2026

Very organized, Tom went over in detail what was to be maintenance service and cost. Tom then brought a loaner car for my use. He called me when car was ready for pickup at my convenience. Car was clea More

by Sea45sea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Report | Print
Apr 06, 2026 -

Land Rover Rockland responded

Hi, thank you for taking the time to leave a review for us at Land Rover Rockland. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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