Land Rover Rockland
Rockland, MA
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Friendly service (also dog-friendly). Accommodating. Reached out to my warranty administrator for me after finding out the problem; reassured me that the part I neede (also dog-friendly). Accommodating. Reached out to my warranty administrator for me after finding out the problem; reassured me that the part I needed was just a shield and even though it’s not covered, I really didn’t need to get it fixed (unless I wanted to go off-roading). I appreciate the honesty! Came home with piece of mind; after worrying about a crack in what I now know is just a fuel tank shield. More
Exceptional customer service I arrived for my routine maintenance in the morning and Tom stated he couldn't find my appointment in the system. I looked at my email confirmation an I arrived for my routine maintenance in the morning and Tom stated he couldn't find my appointment in the system. I looked at my email confirmation and realized my appointment was for the next day. Tom said no problem we can get you in but that they weren't sure they had a loaner. Tom and Diane worked their magic and found me a loaner. Tom called with an update through out the day and then notified me when the vehicle was ready for pick up. Couldn't have asked for better customer service. More
Good service Jhul Escriba Manager very good man Me and my wife so happy 1st time Land Rover Nice new car Hughes Bruch and jhul escriba salesperson good job and good service....... Thanks you Me and my wife so happy 1st time Land Rover Nice new car Hughes Bruch and jhul escriba salesperson good job and good service....... Thanks you More
Extremely professional and very friendly David in service was extremely accommodating. My RRS SVR needed an alignment and a software update. He along with Tom made sure there was a loaner ava David in service was extremely accommodating. My RRS SVR needed an alignment and a software update. He along with Tom made sure there was a loaner available. David and Tom also had the valet drop my car off for me on a Friday afternoon with afternoon traffic and my office was about 2.5 hours away. A real class act. I bought from Land Rover Hanover which was the third farthest dealership closest to me because of the way they treat me and my family members that have bought Rovers from them. More
Professional It is always a professional and efficient experience. They work hard to make the experience easy and effortless. It is much appreciated as often it It is always a professional and efficient experience. They work hard to make the experience easy and effortless. It is much appreciated as often it can be an arduous experience. More
Landrover service I primarily deal with Dave in service most times I go to Landrover and he is always wonderful. He works at a fast pace and has great sense of humor. I primarily deal with Dave in service most times I go to Landrover and he is always wonderful. He works at a fast pace and has great sense of humor. He calls with updates like he says he will and Always breaks things down so I can understand More
Service I have always received perfection when I bring my vehicle in for service and I can always trust Tom to guide me in the right direction as for what Is I have always received perfection when I bring my vehicle in for service and I can always trust Tom to guide me in the right direction as for what Is needed or not needed at the time or my service He is a great personal asset for the dealership and I only hope he remains on board Al Carvelli More
LR2 Repait Land Rover of Hanover Services my car. David, The Service Manager was extremely helpful to have the problem ide tidied and corrected quickly. Great j Land Rover of Hanover Services my car. David, The Service Manager was extremely helpful to have the problem ide tidied and corrected quickly. Great job!!!! More
Awesome Nothing needs to be said. This is my 3rd Range Rover product. RR of Hanover is the reason why. I would highly recommend to anyone Nothing needs to be said. This is my 3rd Range Rover product. RR of Hanover is the reason why. I would highly recommend to anyone More
General maintenance Great service team. They picked my car up and took care of a few maintenance items and brought it back to me much sooner than I thought. Great service team. They picked my car up and took care of a few maintenance items and brought it back to me much sooner than I thought. More