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Land Rover Rockland

Rockland, MA

4.7
358 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 358 reviews

April 08, 2019

Discovery purchase We recently purchased a 2019 discovery sport and had a wonderful buying experience. Juhl was excellent and Brendan was as well. We committed to a pre More

by Dave r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juhl and Brendan
Apr 08, 2019 -

Land Rover Rockland responded

Hi Dave - It makes our day to hear that you had a positive purchasing experience at Land Rover Hanover! We are so glad that Juhl and Brendan made it easy to transition into your 2019 Land Rover Discovery Sport. Thank you for the kind recommendation!

April 05, 2019

great My car was towed to Landrover Hanover and Tom took great care of me and helped me with my extended warranty and the service people did a great job and More

by Landrover - Joanie55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, Tom Faulstich
Apr 05, 2019 -

Land Rover Rockland responded

Joanie - We are happy that our Service Team was able to assist and get you back on the road safely. Thank you for the fantastic review!

April 05, 2019

Extra Mile Tom and the dealership always go the extra mile to investigate and deal with my vehicle issues. They are accomadting in all aspects and have great com More

by Tylermurphy335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Apr 05, 2019 -

Land Rover Rockland responded

Hi Tyler - It means the world to us to hear that you can depend on Tom and the Land Rover Hanover team to take excellent care of your vehicle! We are honored to have you as a loyal customer and look forward to assisting you for years to come. Have a wonderful weekend.

April 02, 2019

Great sales team & great experience! From inquiring phone call to test drive to closing, the experience was amazing and easy (including helping occupy the attention of an 8 yo while we wr More

by Rex Dalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Hughes
Apr 02, 2019 -

Land Rover Rockland responded

Hi Rex - We are overjoyed that you and your entire family had a positive car-buying experience! It's wonderful to hear that Bruce walked you through the process and made it seamless. Thank you for the excellent review!

March 30, 2019

Long disappointing wait Every time I go there I have an appointment and I wait for many hours. Sometimes they even tell me after I’ve been waiting for a long time that they h More

by LandRover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Faulstich, James Burbine
Apr 01, 2019 -

Land Rover Rockland responded

Some people may not realize how important these reviews are to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you’re willing, I’d love to hear more about what happened during your visit - 781-659-4000. Thank you, Joe Anselmo - Service Manager

March 29, 2019

Easiest car purchase ever I spent a little over a month talking with my car dealer, Glenn. I was wrestling over two cars, the Discovery (which I ultimately chose) and another v More

by Bagley102900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Every employee I interacted with was friendly, knowledgeable and had been briefed by Glenn on my situation which made the interactions that much smoother. , Glenn Presutti
Mar 29, 2019 -

Land Rover Rockland responded

There is nothing we love more than hearing that our customers are loving their vehicles! It's wonderful that Glen worked with you to match you with your Land Rover Discovery. Thanks so much for sharing your experience, stories like yours make our day.

March 27, 2019

Bad service Left car after it died on the lot after going in to ask a question. They assumed it was a dead battery, it was 18 months old purchased from dealer. Tu More

by Service evoque
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dianne in service was fabulous. Dave didn’t really seem to be bothered by the service I received.
Mar 29, 2019 -

Land Rover Rockland responded

I truly apologize for your recent disappointing visits to our service department, we have much higher standards than what you've described here. We are grateful for your business and I would hate to lose you as a customer. Would you please give me a call? I'd love the chance to earn back your trust. Thank you, Joe Anselmo - Service Manager - (781) 659-4000

March 26, 2019

Disappointing service Picked up car , drove home and found battery cover on floor of beck seat! Not the first time I’ve had a quality control issue!! Poor service ! More

by Service evoque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave and Dianne in service. She was fabulous
Mar 29, 2019 -

Land Rover Rockland responded

I am so sorry to hear that your battery cover was not replaced properly. I'm going to pass your review along to my team so that we may learn and improve. I hope we have the opportunity to provide you five-star service at your next visit. Thank you for your feedback, Joe Anselmo - Service Manager

March 25, 2019

Great price, great experience! I had a great experience and would recommend this dealer to others. Very simple transaction and the delivered the car to my work for my convenience. More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhul Escriba
Mar 26, 2019 -

Land Rover Rockland responded

Thank you so much for recommending Land Rover Hanover! It's wonderful to hear that you had an easy and convenient car-buying experience. We are very grateful for your business.

March 24, 2019

Second time in for same issue within a month Felt the first time I was brushed off when the issue I complained about was not found by technician. Charged for diagnostic road trip and nothing was More

by Tridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samuel Taylor - 2nd time.
Mar 29, 2019 -

Land Rover Rockland responded

I would really appreciate the opportunity to make things right for you. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. However, I'm unable to locate your contact information, could you please reach out to me at your convenience? Thank you, Joe Anselmo - Service Manager janselmo@driveprime.com

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