Land Rover Rockland

Long disappointing wait Every time I go there I have an appointment and I wait for many hours. Sometimes they even tell me after I’ve been waiting for a long time that they h Every time I go there I have an appointment and I wait for many hours. Sometimes they even tell me after I’ve been waiting for a long time that they have the wrong part or they won’t be done until another day. The people are nice enough but they just don’t communicate to you when they know full well you’ll wait for hours or they’ve messed up. More

Easiest car purchase ever I spent a little over a month talking with my car dealer, Glenn. I was wrestling over two cars, the Discovery (which I ultimately chose) and another v I spent a little over a month talking with my car dealer, Glenn. I was wrestling over two cars, the Discovery (which I ultimately chose) and another vehicle. Glenn was knowledgable without being “pushy”. He allowed me to take my time in decision making and offered balanced perspectives on several topics. I sent him a list of the options I was seeking in a car and he responded with an option. The perfect option. From there we reached a deal with transparency and ease. This is my first Land Rover and I love it everytime I drive it. More

Bad service Left car after it died on the lot after going in to ask a question. They assumed it was a dead battery, it was 18 months old purchased from dealer. Tu Left car after it died on the lot after going in to ask a question. They assumed it was a dead battery, it was 18 months old purchased from dealer. Turns out a lose wire from battery was issue. Drove car home and found the battery cover on the backseat floor with only 2 screws. Had to drive 40 mins back to have replaced. The last time I was in for service and went to drive off lot I couldn’t due to the fact a wire had not been reconnected after service. I do not think I feel comfortable or confident in the service at this dealer. I usually purchase a new car at 100,000 but really need to rethink a new evoque after the disappointing service. More

Disappointing service Picked up car , drove home and found battery cover on floor of beck seat! Not the first time I’ve had a quality control issue!! Poor service ! Picked up car , drove home and found battery cover on floor of beck seat! Not the first time I’ve had a quality control issue!! Poor service ! More

Great price, great experience! I had a great experience and would recommend this dealer to others. Very simple transaction and the delivered the car to my work for my convenience. I had a great experience and would recommend this dealer to others. Very simple transaction and the delivered the car to my work for my convenience. More

Second time in for same issue within a month Felt the first time I was brushed off when the issue I complained about was not found by technician. Charged for diagnostic road trip and nothing was Felt the first time I was brushed off when the issue I complained about was not found by technician. Charged for diagnostic road trip and nothing was fixed. A month later - brought back in for same issue and this time they found the problem. Fixed it and made me feel as though they were doing me a “favor” by not charging me another $298 diagnostic fee. More

Great job Very pleasurable buying experience. William was very knowledgeable about the car and answered all our questions There was no pressure and we ended u Very pleasurable buying experience. William was very knowledgeable about the car and answered all our questions There was no pressure and we ended up with just what we wanted. More

Great customer service David did a great job in addressing some minor issues. Buffed out some scratches and helped get the inspection handled for me. Saved me time from h David did a great job in addressing some minor issues. Buffed out some scratches and helped get the inspection handled for me. Saved me time from having to come back for another appointment. Thanks for all of your efforts! More

Excellent! Dave was courteous and professional! I couldn’t ask for more! I look forward to seeing Dave again and expect another excellent experience! Thank yo Dave was courteous and professional! I couldn’t ask for more! I look forward to seeing Dave again and expect another excellent experience! Thank you More

Routine Oil Change on my Range Rover Super Charged I always have great confidence in the service team and advisors. They love Kand Rovers as much as I do and take the time to properly diagnose any issu I always have great confidence in the service team and advisors. They love Kand Rovers as much as I do and take the time to properly diagnose any issues with my Rovers. I would not go to any other dealer unless I was stranded and had no way of getting to my Hanover Team. And even then I would try and find a way to get my Rover to Hanover. More