
Land Rover Rockland
Rockland, MA
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Exceeds expectations Last Friday, June 28th, at my local gas station I had an unforeseen issue that kept my car from passing the annual inspection. I called the service De Last Friday, June 28th, at my local gas station I had an unforeseen issue that kept my car from passing the annual inspection. I called the service Dept in Hanover on Monday and Tom had me bring my LR2 right in. They repaired the car in short order and provided me a new sticker and freshly cleaned and washed car. More
Great service and quality sales Great company and will refer many others love the car and the way we’re treated both of my sons are coming in to buy rovers and this is the only place Great company and will refer many others love the car and the way we’re treated both of my sons are coming in to buy rovers and this is the only place we will go!!?? More
Service Excellence! Exceptional service department. From the front office service managers to the back office techs LRH has delivered for me for over 10 years. 3 Rovers Exceptional service department. From the front office service managers to the back office techs LRH has delivered for me for over 10 years. 3 Rovers later I will definitely rank this dealership among the best with a 5 star rating. Everyone knows Rovers can be temperamental and they are not inexpensive. Backing up the brand with a top notch service and customer respect is paramount - LRH delivers!! More
LR 4 Rear Tail Gate Latch Replacement Once again the Hanover Team came through for me. I was scheduled fo a break job on my Range Rover but my LR 4 tailgate failed just before a trip When Once again the Hanover Team came through for me. I was scheduled fo a break job on my Range Rover but my LR 4 tailgate failed just before a trip When I needed the LR 4 to move files for a trial. Hanover accommodated my swapping out my break service for the Range for the repair of my rear tail gate latch on my LR 4. I was to make the trip and rescheduled my Range Rover break job. Professional, knowledgeable, understanding and friendly. Land Rover should be proud to have this dealership in the family. I know I am. More
Great visit I brought my car in for routine maintenance and it was a very pleasant and easy experience. I would definitely recommend going to this dealer. I brought my car in for routine maintenance and it was a very pleasant and easy experience. I would definitely recommend going to this dealer. More
Friendly service (also dog-friendly). Accommodating. Reached out to my warranty administrator for me after finding out the problem; reassured me that the part I neede (also dog-friendly). Accommodating. Reached out to my warranty administrator for me after finding out the problem; reassured me that the part I needed was just a shield and even though it’s not covered, I really didn’t need to get it fixed (unless I wanted to go off-roading). I appreciate the honesty! Came home with piece of mind; after worrying about a crack in what I now know is just a fuel tank shield. More
Exceptional customer service I arrived for my routine maintenance in the morning and Tom stated he couldn't find my appointment in the system. I looked at my email confirmation an I arrived for my routine maintenance in the morning and Tom stated he couldn't find my appointment in the system. I looked at my email confirmation and realized my appointment was for the next day. Tom said no problem we can get you in but that they weren't sure they had a loaner. Tom and Diane worked their magic and found me a loaner. Tom called with an update through out the day and then notified me when the vehicle was ready for pick up. Couldn't have asked for better customer service. More
Good service Jhul Escriba Manager very good man Me and my wife so happy 1st time Land Rover Nice new car Hughes Bruch and jhul escriba salesperson good job and good service....... Thanks you Me and my wife so happy 1st time Land Rover Nice new car Hughes Bruch and jhul escriba salesperson good job and good service....... Thanks you More
Extremely professional and very friendly David in service was extremely accommodating. My RRS SVR needed an alignment and a software update. He along with Tom made sure there was a loaner ava David in service was extremely accommodating. My RRS SVR needed an alignment and a software update. He along with Tom made sure there was a loaner available. David and Tom also had the valet drop my car off for me on a Friday afternoon with afternoon traffic and my office was about 2.5 hours away. A real class act. I bought from Land Rover Hanover which was the third farthest dealership closest to me because of the way they treat me and my family members that have bought Rovers from them. More
Professional It is always a professional and efficient experience. They work hard to make the experience easy and effortless. It is much appreciated as often it It is always a professional and efficient experience. They work hard to make the experience easy and effortless. It is much appreciated as often it can be an arduous experience. More