Land Rover Rockland

From the beginning of my communications with the Land Rover Hanover dealership, it was a "no pressure-how can I help you" involvement by the dealership. The pricing negotiation was fair and open with the Rover Hanover dealership, it was a "no pressure-how can I help you" involvement by the dealership. The pricing negotiation was fair and open with the dealership being aggressive in offering a very attractive price and terms. The dealership's desire to earn my business was sincere and supported by the excellent and timely communications from Mellyssa Coutinho who answered all my questions and sought the assistance of the sales manager(who was a great guy and very friendly vs being "authoritative" as many sales managers try to be) when needed.The atmosphere at the dealership was relaxing and enjoyable with everyone working hard to make the buying experience fun and non-adversarial. My last 4 purchases were Cadillacs and , in the end, I was comfortable buying a Range Rover. More

Staff is very friendly and very professional- treats you very nicelyand with dignity. The staff does not talk down or act too familiar. Not at all high pressure. very nicelyand with dignity. The staff does not talk down or act too familiar. Not at all high pressure. More

I really like dealing with this dealership. The sales people were very knowledgable and friendly. I enjoyed buying a car from Land ROver Hanover and will buy another car from them again. The overall ex people were very knowledgable and friendly. I enjoyed buying a car from Land ROver Hanover and will buy another car from them again. The overall experience was very positive. I enjoyed my test drive and really like the car from the beginning. More

These guys are responsive, knowledgeable and willing to go the extra mile to make a fair deal. Great follow up. They all have a nice way about them and really great approach to selling great vehicles. We go the extra mile to make a fair deal. Great follow up. They all have a nice way about them and really great approach to selling great vehicles. We had kids with is and they went out of their way to make sure they were happy and kept busy. More

Everyone I worked with was excellent and very client oriented. They were knowledgable and made it very easy. I had a great experience - my third with this dealership. I will and have already recommend oriented. They were knowledgable and made it very easy. I had a great experience - my third with this dealership. I will and have already recommended both the car and this dealership to friends of mine. More

I have worked with numerous car dealers over the years and Tim by far was the best. He caters to your needs without being the typical pushy salesperson. The salesperson even brought the car to me in RI and Tim by far was the best. He caters to your needs without being the typical pushy salesperson. The salesperson even brought the car to me in RI as well as did all the paperwork at the DMV. Well Done More

My dealings with Land Rover of Hanover have been outstanding! I test drove many vehicles (BMW, Mercedes, Audi) before deciding that the Range Rover was, in fact, my top choice. I went to a dealer outstanding! I test drove many vehicles (BMW, Mercedes, Audi) before deciding that the Range Rover was, in fact, my top choice. I went to a dealer closer to me, and unfortunately the not so knowledgeable sales woman lost my trust when she couldn't answer many key questions for me. I did want the car though, so I told her my first 2 color and model choices and she could not deliver. It took one phone call to Tim, and he said he was on it. Well, boy was he!! He found me my dream truck in my dream color. I wanted to make sure, so we trekked all the way down to Hanover (after closing time) where the sales manager Vincent was more than happy to show me my beautiful new car. Not only did he spend a lot of time going over the vehicle with us and showing us around the dealership and service area, BUT he insisted that we take it on the off road course. Well, needless to say, that thrilled us and our 11 year old daredevil! Tim delivered the car a few days later and spent all the time we needed to learn every detail about the car. I have even emailed him a few times with more questions. He knows EVERY detail about that vehicle. He is amazing!!! More

I bought used jeep wrangler they said it came with soft top as well as hard top which was on jeep got home noticed I did not have windows for soft top I called they said they had windsows come in drove do top as well as hard top which was on jeep got home noticed I did not have windows for soft top I called they said they had windsows come in drove down from NH they were wrong color to match soft top I took them home to show wife as it is here jeep and she is right why put mismatched windows and roof on something we paid over 24000 for I called them back vince said bring it in so he could see problem drove down from NH again this time they tried to give me an older soft and wrong color I SAID JUST BUY ME A WINDOW KIT THAT MATCHES they cost 287 dollars they did not want to do that so I took back soft and went and bought my own window kit I dont feel they lived up to contract so now I am out 287 bucks plus two round trips of gas. I would like to respond to Hanover Land Rover that is below,There response shows what type of dealship they are instead of trying to make custumer happy they choose to try to distort facts and make custumor look bad.Lets set facts straight when I picked up jeep they loaded my truck with soft top while I was looking at jeep with my wife. I went to my truck and paul said there is all of your soft top it was the black soft top so if the tan one came with trade why did they give me the black top.When I got home and unloaded top I noticed there was no windows I called back with in a couple of days and then that is when tan top came into play as he wanted me to use tan windows with black soft top I have black hard top which should have black soft top.DONT TRUST THEM THEY DISTORT THINGS AND DONT HONOR CONTRACT. More