Land Rover San Antonio

Best salesman ever! We purchased a Land Rover sport and the salesman we dealt with was one of the best I have ever worked with. He treated us like family. Next purchase We purchased a Land Rover sport and the salesman we dealt with was one of the best I have ever worked with. He treated us like family. Next purchase I will definitely look for him! Thank you Dana Napier!! More

Lack of communication I recently inquired about a vehicle at this location online. The Sales person Johnathan Martinez responded quickly and even emailed a personal video o I recently inquired about a vehicle at this location online. The Sales person Johnathan Martinez responded quickly and even emailed a personal video of the vehicle of interest. I was very impressed and I even submitted an online application. After that there was no return communication from Mr. Martinez again. The credit companies reported that they did run my information. After my review posted online someone did respond to it, "Hello, could you please provide me with your first and last name so that I can have someone reach out to you. We apologize for the wait." I what was asked and again I didn't receive any call back or any other communication. More

FANTASTIC Customer Service!!! Thank you Anton!!! We visited Land Rover, SA with the intent of just shopping but instead we drove off in our BEAUTIFUL 2018 Range Rover Evoque!!! The whole experience w We visited Land Rover, SA with the intent of just shopping but instead we drove off in our BEAUTIFUL 2018 Range Rover Evoque!!! The whole experience was fantastic from beginning to end but.... Our salesman, Anton was exceptional, he listened to our wants & needs, provided great options which made the whole process easy!!! Thank you, Anton!!! We will definitely send our family & friends your way!!!! More

Exceptional and excemplary experience The furst impression upon entering the well appointed and comfortable dealership is a tangible sense of calm and professionalism. Everyone is cour The furst impression upon entering the well appointed and comfortable dealership is a tangible sense of calm and professionalism. Everyone is courteous and welcoming. My sales person ( Steven ) was welcoming and genuinely personable.. My car purchase is an experience that I would set above the many car purchases I have negotiated in my car buying lifetime. I would suggest that you strongly consider these professionals when car shopping. More

Thank you Land Rover of San Antonio! We had an excellent experience at Land Rover of San Antonio with Tony Osburn (Sales Guide) and Scott Baker (Service Advisor). Tom listened very atten We had an excellent experience at Land Rover of San Antonio with Tony Osburn (Sales Guide) and Scott Baker (Service Advisor). Tom listened very attentively and was able to find the perfect fit for our family. Tom and Scott were both very helpful to get us through the purchasing process in a timely manner. Thank you! More

Best Sales Consultant- Anton Malish I bought a preowned BMW from Anton and realized it was too small for me. After the patience of a Saint, I ended up purchasing three cars from Anton I bought a preowned BMW from Anton and realized it was too small for me. After the patience of a Saint, I ended up purchasing three cars from Anton within a month. He took time with me and assessed my wants and needs.....however, I went with my WANT and not really what I needed. I ended up buying the car I have always wanted, a Range Rover Sport. The car is amazing and Anton has been spot on with follow up. I feel like I have made a friend for life and everyone at the dealership has made me feel like family. I highly recommend Anton Malish! More

Happy as can be!!! I am driving my dream car and I couldn't be happier with the overall experience and customer service. Amanda was extremely friendly and went above an I am driving my dream car and I couldn't be happier with the overall experience and customer service. Amanda was extremely friendly and went above and beyond, making sure I got the best deal possible!!!! I am so happy and I can honestly say that I have arrived to a destination I will forever stay at... LAND ROVER SAN ANTONIO. More

Departments fight with each other The dealership employees ignore ledge that their used car manager is scared of trade-ins and continue giving low bids on trades. Buyer beware. Do not The dealership employees ignore ledge that their used car manager is scared of trade-ins and continue giving low bids on trades. Buyer beware. Do not buy at this place if you have a trade-in. More

Good Customer service Went in to compare Discovery and Velar. After hands on research, purchased the Velar. Steven answered all my questions and spent time orienting me o Went in to compare Discovery and Velar. After hands on research, purchased the Velar. Steven answered all my questions and spent time orienting me on the new vehicle, making sure I understood all the tech and operational features. The dealership also has a dedicated Tech guy, Isaiah, who specializes on the Range Rovers vast technology. Isaiah even offered to come to the house to provide additional instruction and programming. Steven followed up in a couple of days to ensure all is well with the new vehicle. Although another employee assisted at first, some of his info was incorrect including the purchase of dealer add-ins. More

Horrible I purchased my new Land Rover two months ago and they still haven’t sent me my plates. Jake from finance said they won’t send them until they receive I purchased my new Land Rover two months ago and they still haven’t sent me my plates. Jake from finance said they won’t send them until they receive our full down payment. This down payment is something we obviously paid for at the dealership, prior to leaving with the car. We used a debit card and their card processor. The funds left our account within minutes. Here we are, two months later, and they are still claiming they never received the funds. Jake called and asked us to send him proof that the funds left our account, so we did. He said that should be sufficient enough. Then, after still not sending our plates, he asked us to call the bank and see where they sent the money. My husband and I both called he bank separately and they told us they followed the money trail to Land Rover. We even tried to phone call in Jake with the bank but he was “busy.” After completing his second request, they still won’t send us our plates. They have apparently figured out that the money is stuck somewhere between the bank and their credit card company, which is out of my hands, yet they STILL wont send me my plates after we have repeatedly done what they asked of us. I should have never gone to this delearship and purchased this car. I regret it every day. More