Land Rover San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 91 reviews
Horrible I purchased my new Land Rover two months ago and they still haven’t sent me my plates. Jake from finance said they won’t send them until they receive I purchased my new Land Rover two months ago and they still haven’t sent me my plates. Jake from finance said they won’t send them until they receive our full down payment. This down payment is something we obviously paid for at the dealership, prior to leaving with the car. We used a debit card and their card processor. The funds left our account within minutes. Here we are, two months later, and they are still claiming they never received the funds. Jake called and asked us to send him proof that the funds left our account, so we did. He said that should be sufficient enough. Then, after still not sending our plates, he asked us to call the bank and see where they sent the money. My husband and I both called he bank separately and they told us they followed the money trail to Land Rover. We even tried to phone call in Jake with the bank but he was “busy.” After completing his second request, they still won’t send us our plates. They have apparently figured out that the money is stuck somewhere between the bank and their credit card company, which is out of my hands, yet they STILL wont send me my plates after we have repeatedly done what they asked of us. I should have never gone to this delearship and purchased this car. I regret it every day. More
Late afternoon shopper Joshua Grace was very welcoming and let me take vehicle over night since it was late .. Vickie Parks ,Mike Wilson are exceptional at their jobs .. Fa Joshua Grace was very welcoming and let me take vehicle over night since it was late .. Vickie Parks ,Mike Wilson are exceptional at their jobs .. Face it ,every car needs service and this dealership makes the experience as Accommodating and as comfortable as possible More
Land Rover San Antonio My car buying experience here was pretty typical with a couple of bumps and bruises. Rowena helped us through the process. She has been a great reso My car buying experience here was pretty typical with a couple of bumps and bruises. Rowena helped us through the process. She has been a great resource. More
Vacation Range Rover After not being allowed in Jamaica, decided to go to San Antonio for R&R and stopped in to look at 2018 Range Rover and drove away in a 2017. Great jo After not being allowed in Jamaica, decided to go to San Antonio for R&R and stopped in to look at 2018 Range Rover and drove away in a 2017. Great job Amanda Pilat and team for a quick vacation purchase. More
A Demeaning Experience I had to summit a credit application before I could purchase even though I had my own financing. I guess I didn't pass the eye test. SNOBS ! Purcha I had to summit a credit application before I could purchase even though I had my own financing. I guess I didn't pass the eye test. SNOBS ! Purchased Cadillac (not from Cavender) More
Great service! We had a positive visit! The effort everyone made to make buying a car was second to none. It was obvious their main concern was to make the customer We had a positive visit! The effort everyone made to make buying a car was second to none. It was obvious their main concern was to make the customer feel important and comfortable. More
amazing The workers here were very helpful, and had excellent customer service, very friendly and comfortable environment. I felt very welcomed and had a good The workers here were very helpful, and had excellent customer service, very friendly and comfortable environment. I felt very welcomed and had a good time looking for a new car. More
Great customer service From the moment you walk in the door until the time you leave with your new car this dealership took care of me and my family. Besides the wonderful v From the moment you walk in the door until the time you leave with your new car this dealership took care of me and my family. Besides the wonderful vehicles the workers there are awesome. More
Out to con you. I went to this dealership to look at a new vehicle - in the $140,000 bracket,I had already bought a vehicle here so I knew their tactics however I was I went to this dealership to look at a new vehicle - in the $140,000 bracket,I had already bought a vehicle here so I knew their tactics however I was still surprised at just how little they cared about a sale. They first claimed that my car which I bought of them 3 years early was unsaleable because it had a factory recall which they couldn't fix, then when I queried this they made a ridiculous low ball offer, bare in mind this was potentially a $140K sale. I knew that there were Land Rover incentives on 2016 vehicles that were still in stock, when i asked about this they at first denied it, then were evasive and wouldn't quote accurate discounts or prices. Finally I called their bluff and went to another city and bought the vehicle i wanted, got all the rebates available and $5,000 more than they offered me in San Antonio, with the rebates and the better trade in I was able to save over $13,500 or more than 10% of the vehicle price. I just don't understand them, you would think that dealership would want to A/ retain customers B/ get new ones but here they simply think if you have enough money to buy a Land Rover then you are rich enough to be mugged, well in my case that's not the case. I will say on the service side, they are generally OK, there main object is cash in not customer value but most dealerships are like that, generally they are not bad. More
Excellent Customer Service provided by Amanda Pilat !! My wife and I were treated with exceptional service . Amanda greeted us with a friendly smile and was a true profession while helping us find exactly My wife and I were treated with exceptional service . Amanda greeted us with a friendly smile and was a true profession while helping us find exactly what we were looking for. We traded in our BMW Z4 and were looking for a safe, sports utility vehicle. Amanda closed the deal when she took us on the off-roading terrain and really showed us what the land rover Evoque HSC could do. We fell in love instantly as Amanda reviewed all of the safety and upgrade features. Thank You Amanda for your patience and professionalism ! Isela and Josie Nava Regalado. More