Land Rover Solon

Diagnostic evaluation After several appointments at two different auto repair/service locations, Brian was able to tell me with utmost certainty the issue with our Range After several appointments at two different auto repair/service locations, Brian was able to tell me with utmost certainty the issue with our Range Rover. Although the news was devastating, it at least put me on track to repair/replace. More

Excellent Service From the initial phone call to schedule an appointment to leaving with peace of mind, the employees at the Land Rover Solon dealership were great. Eve From the initial phone call to schedule an appointment to leaving with peace of mind, the employees at the Land Rover Solon dealership were great. Everyone I talked with was helpful, knowledgeable, and friendly. I'd definitely recommend them. More

Weston did an amazing, efficient job Weston helped us pick the right car and also did a great job working with us on two trade-ins. The training on the technology on the car was excellen Weston helped us pick the right car and also did a great job working with us on two trade-ins. The training on the technology on the car was excellent. More

Good Follow up My follow up appointment definitely made up for my initial service appointment. The detailed work was fantastic!! My vehicle looked brand new. I loved My follow up appointment definitely made up for my initial service appointment. The detailed work was fantastic!! My vehicle looked brand new. I loved the job they did. Everyone was friendly and willing do whatever it took to make up for my I disappointing initial appointment. I was very pleased and happy with the outcome!! More

Great service I had an appointment on a Friday at 3:30pm to have my car serviced. I was running a little late due to a meeting at work that ran late and traffic fr I had an appointment on a Friday at 3:30pm to have my car serviced. I was running a little late due to a meeting at work that ran late and traffic from downtown. They were still able to ge me in and complete the service, so I wouldn’t leave the car or reschedule the appointment. Thanks to Chris and Brian for staying late and the great service. More

It’s where you want to service your Land Rover! I was completely satisfied with my experience there.They went above and beyond..... even tried to save me money. When it is time to purchase a new La I was completely satisfied with my experience there.They went above and beyond..... even tried to save me money. When it is time to purchase a new Land Rover, they will have my business for sure. More

Maintenance review I had my first maintenance appointment for an oil change a few weeks ago. The service advisor was very friendly and accommodating. I was pleased with I had my first maintenance appointment for an oil change a few weeks ago. The service advisor was very friendly and accommodating. I was pleased with service performed on my vehicle but I wasn’t pleased when I picked up my vehicle the interior door was dirty and greasy. I also noticed they didn’t used plastic seat covers because my leather seats were also dirty which disturbed me to a great deal. I would think a high end luxury dealership would be more cognitive to make sure the vehicle is clean before the owner picked it up. Also the car wash I received was inadequate. It was a rush job which should have done before I picked it up. I was not happy!! More

Yes to Valet Service Less for Length to Completion Really enjoy the Valet Service. There are only 5 Land Rover Dealerships in Ohio for Warranty work, and the service of picking up and returning vi Really enjoy the Valet Service. There are only 5 Land Rover Dealerships in Ohio for Warranty work, and the service of picking up and returning via their Valet Service is a value-added component to owning a Land Rover. We live about 30 miles from this dealership. Our 2017 Discovery Sport HSE was in their service department for 16 days. We had a Loaner from the dealership the entire time, same make/model, 2018 build. While we were anxious to have identified the work needed and the time frame for return of our vehicle, often times, calls to the dealership/service department (including e-mails and dealer website messaging portal) the communication back from the Dealership was limited or non-existent. All work (except for tire rotation/balancing) was covered under original Warranty. Perhaps the delay in response was due to the delay between Dealership and Land Rover in determining the coverage of the intended repairs. We were pleased, however, to have two child seats left in our vehicle Valet Delivered back to us when the repairs were going to take longer than anticipated. A lone-star reduction was based on the limited communications to and from the Dealership/Service Department. Otherwise, we are pleased with the Dealership's work and efforts related to Service. More