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Land Rover Sudbury

Sudbury, MA

4.8
1,127 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,127 reviews

April 27, 2021

Everything about this dealership was first rate From Everything about this dealership was first rate From initial contact to trade in allowance to delivery of my detailed automobile and the sales perso More

by Kimebaron1949
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Burns
Apr 27, 2021 -

Land Rover Sudbury responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

April 25, 2021

They make the whole experience as easy as possible. They will do whatever they can like delivering my new car out of state.It really made it easy. More

by Danajohn1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Burns, Lawrence Blaushield, Jean-Pierre (JP) Tran-Dac
Apr 27, 2021 -

Land Rover Sudbury responded

It was our pleasure to take care of everything for you! Thank you for being a Land Rover Sudbury customer. Enjoy your new ride!

Apr 27, 2021 -

Land Rover Sudbury responded

Danajohn1 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Jaguar Land Rover Sudbury team

April 25, 2021

Amazing service.I made the car deal with David Amazing service. I made the car deal with David Melkonian, so professional. Take me Less than 30 minutes to close the deal.and David just delivered More

by Yasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Melkonian
Apr 27, 2021 -

Land Rover Sudbury responded

Yasser - Thank you for taking time to write this review. We're so happy to read that your car buying experience with David was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for your business and we look forward to serving your automotive needs again! - Herb Chambers Jaguar Land Rover Sudbury team

April 22, 2021

Was able to book appointment quickly. Work was inexpensive. Washed car and rims, and also vacuumed interior before returning car back to me. Took plenty of COVID safety precautions. More

by Gmax783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Apr 22, 2021 -

Land Rover Sudbury responded

Thank you for choosing Land Rover Sudbury, we appreciate your positive feedback!

April 19, 2021

I have had an incredibly frustrating experience. Poor communication is an understatement. Your car goes in and you don’t hear from anyone for days More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Wendler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya is the best a d newest manager. She has been amazing!
May 06, 2021 -

Land Rover Sudbury responded

Shadow - Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to turn this negative experience into a positive one. Thank you, Michael Knox - General Manager - mknox@herbchambers.com

April 17, 2021

When in there to look at a vehicle and worked with Neil. Was made to feel super comfortable-the approach was professional and very laid back. I wound up making a purchase and felt I got a fair price. Very s More

by Flb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fishbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Burns, Sarah Lynch
Apr 19, 2021 -

Land Rover Sudbury responded

We're so happy to hear Neil offered you a five-star experience shopping here at Land Rover Sudbury! Thanks so much for working with us and for this awesome five-star rating! We hope you love your new ride and let us know if you need anything!

April 16, 2021

Came in for all wheel drive service and other miscellaneous problems. All work done professionally and completed on time.Would come back for continued service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Apr 16, 2021 -

Land Rover Sudbury responded

We are honored to receive your support, Mark. Thank you! - Land Rover Sudbury Team

April 15, 2021

Great customer service. Have purchased and /or serviced cars for several years. Service reps have been courteous and thoughtful. Good experience. New waiting area with Covid precautions good. Although t More

by Hamelkathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
Apr 15, 2021 -

Land Rover Sudbury responded

Thank you for your confidence in Land Rover Sudbury, and for your business. We are thankful to have you as a customer.

April 14, 2021

Land Rover of Sudbury did a fabulous job repairing my car and were a pleasure to interact with during the process. I would highly recommend them More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 15, 2021 -

Land Rover Sudbury responded

Dee, we are so glad to hear that! Land Rover of Sudbury prides ourselves on putting our customers first and providing them with the most pleasant experience possible. Thanks for 5 stars!

April 14, 2021

Awesome service from thomas as always. Door to door white glove service. Didn’t even have to step out of my house to get my care serviced More

by Paul Chae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Apr 15, 2021 -

Land Rover Sudbury responded

Our goal is to provide top-notch customer service, and I am glad to hear that Thomas and our team have shown you their commitment to this. Take care!

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