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Landers Chevrolet Cadillac of Joplin

Joplin, MO

Overview
Employees
Reviews
Vehicles
4.5
1,240 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,240 reviews

November 24, 2020

My wife waited 3 hours to get an oil change and 3 options to fix the shuttering on her car that anyone could google. We were charged $115 for a diagnostic test without any rationale for which one would be t More

by AmyPyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
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Nov 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Amy, we apologize for the wait when we serviced your vehicle. We use the diagnostic test to rule out any more serious issues, and if there's any more assistance we can provide, please let us know. Thank you.

November 19, 2020

Much thanks to Tom Schaub and the wonderful computer and electrical technicians for troubleshooting my problem and successfully completing my warranty repair in short order. I appreciate all their efforts. More

by Mark D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schaub
Report | Print
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Mark, This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business and we look forward to seeing you next time!

November 18, 2020

The service was done quickly and efficiently. My service advisor is always very courteous and helpful. My vehicle was part of a recall from GM. More

by msgibson65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
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Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks, Ms. Gibson! We appreciate your business and we look forward to seeing you next time. Don't hesitate to reach out if you need anything!

November 16, 2020

I like the car but initially they offered 2200 for my trade-in. I did not notice til I was home that they changed the paperwork at the end and only gave me 2000. A bit tricky and did not give me copy of More

by RGKRUEGER49
Recommend Dealer
No
Employees Worked With
Julie Englund
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Nov 18, 2020 -

Landers Chevrolet Cadillac of Joplin responded

RGKRUEGER49, We're disappointed to hear about your experience. It is very unusual that your trade-in offer would be changed, and we'd like to give you a call so we can sort this out. Please be on the lookout for a private message to confirm your contact information. Thank you.

November 15, 2020

One of the most friendly group of folks I've ever worked with. Always a pleasure to do business! Will continue to use for service. More

by DUSTINOIF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
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Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review, Dustin! We enjoy working with you and we look forward to seeing you next time!

November 14, 2020

Lou Quinn in the service area is great! He takes the time to explain what was done to your car! Great job and great service! More

by TRATRERED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
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Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Lou is wonderful and we're lucky to have him on the team. He'll be delighted to read your review!

November 10, 2020

We’re very happy. Tom is a wonderful person to deal with. Great price and it didn’t take all day. Love the service we get. More

by rowlog88@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review! We're glad that our service department could help you out. See you next time!

November 09, 2020

We were met with very friendly and courteous service from the moment we arrived. The facility was very clean and set up to allow for social distancing. Joey Milstead was very helpful and thorough in helping More

by BLMILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review! We're glad we could help you out with your purchase, and we're relieved to hear that you felt safe and comfortable. We're doing our best to keep out employees and customers safe and healthy!

November 09, 2020

ONCE THE MONEY TRADED HANDS I WAS DUMPED AS A CUSTOMER. MY SALESMAN ALEX WAS POOR IN CUSTOMER RELATIONS .. HE LEFT ME FOR ANOTHER CUSTOMER WHO MAY HAVE BEEN A FRIEND.....HAD TO REQUEST A 30 DAY TEMP TAG.. More

by LLIPPITT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX
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Nov 11, 2020 -

Landers Chevrolet Cadillac of Joplin responded

LLIPPITT, Thank you for reaching out to us. We are very concerned to hear how you feel about your experience, and we'd like to learn more so we can make it right. Please be on the lookout for a private message regarding your contact information. Thank you.

November 08, 2020

I have purchased several vehicles throughout the years and have always enjoyed the service technicians. Kasi, Corey and Lou are no exception, always kind and quick to help. More

by Durbinandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Report | Print
Dec 08, 2020 -

Landers Chevrolet Cadillac of Joplin responded

This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business and we look forward to seeing you next time!

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