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Landers Chevrolet Cadillac of Joplin

Joplin, MO

4.5
1,238 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,238 reviews

September 30, 2020

Everyone was very friendly and helpful. I did not feel that I was being pressured. The service department did an excellent job and was very courteous. More

by MLEWIS1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mac
Oct 14, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the kind review! We're glad you had a relaxed purchasing experience. Congratulations on your purchase!

September 24, 2020

Hi! We pulled into parking lot. Barely got out of car and Julie came out to meet us!! Very impressive! She asked us how could she help us. We told her Equinox and she walked us right over to them. She asked More

by PEGGYK_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie England
September 24, 2020

A brake job that I was told would be done by end of day took three days, after promise of done by end of day each day and I would drive all way to be told not done. Then was told I could maybe get you a $4 More

by matthewrrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaci Goff
Sep 28, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Matthew, We're very concerned to hear how you feel about your experience. We always try our best to have service completed quickly, however, in some cases it can take longer than anticipated. We'd like to learn more about the issue you are having with your air conditioning so we can make it right for you. Please expect a call from a member of our management team soon. Thank you.

September 23, 2020

This is our second vehicle purchase from Pete Hizen and Landers Chevrolet, very easy to deal with not a lot of "back and forth" . I would highly recommend Both Pete and Landers for your next purchase. More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Overall an excellent experience. Treated fairly. Professionally done. Friendly and helpful staff. Will definitely consider returning for a new vehicle purchase. Salesman was exceptionally helpful. More

by taylor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

They suck!!!! They are not honoring my lifetime oil changed for my vehicle I just spent 9000 on a new motor!!! Very disappointed!!! Won’t go back ever!!! More

by docnrowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Hizen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Milstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Wilson, Mark Tackkett, Carl Williams, Derrick Zimmerman
Sep 23, 2020 -

Landers Chevrolet Cadillac of Joplin responded

docnrowdy, We're very concerned to hear how you feel. If you have lifetime oil changes, you simply need to show your contact to receive them. We'd like to look into this for you so we can make it right. Please be on the lookout for a private message so we can verify your contact information. Thank you.

September 19, 2020

Poor service department and vacant showroom. Took my SRX in for removal of dead rodent in air/heat vent system. Was charged $300+ for removal. That price should have included thorough detailing, but it didn More

by Judy’sSRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Sep 23, 2020 -

Landers Chevrolet Cadillac of Joplin responded

LoveMySRX, We always strive to provide fair and reasonable pricing for our service, and we're sad to hear that you are disappointed. We'd be happy to review your bill with you and ensure that it was calculated correctly. Please expect a private message soon regarding your contact information. Thank you.

September 19, 2020

Communication was very good. Shortly after our Equinox began displaying engine trouble our vehicle was scheduled to be repaired. Landers did not hesitate in providing my wife a loaner car to drive home wh More

by LCADDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
September 18, 2020

Best experience I’ve ever had purchasing a car! Hands down the most professional people I’ve ever had the pleasure to meet. Highly recommend them!!! More

by nateclem123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cotrell
September 18, 2020

Cassie was very nice. Car was there for hours for a diagnostic because the engine light was on. They called and said it was fixed. The very next day my engine light came on again for the same reason. More

by ELYSELORRAINEELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassie in Service
Sep 23, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Elyse, We're very concerned to hear that your vehicle is still having issues. Please expect a call from a member of our service team soon to get this sorted out. We'd like to get you in as soon as possible so we can fix it for you. Thank you.

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