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Landers Chrysler Dodge Jeep Ram
Little Rock, AR
3,736 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price.
We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,736 reviews
July 20, 2026
very unprofessional they will try to get over on you and never ask for jay Santos he is very rude and he dont do what ask him too he rushes you very aggressive never ask for jay Santos he is very rude and he dont do what ask him too he rushes you very aggressive More
by kishautsey
Employees Worked With
Other Employees :
overall manger Luke they never give you the last name
July 16, 2026
My issue didn’t get resolved I visited dealership on July 7,2026 scheduled appointment for july14,2026 at 8:30am . I left my vehicle there all day Tuesday with no new information and next the day there still 7,2026 scheduled appointment for july14,2026 at 8:30am . I left my vehicle there all day Tuesday with no new information and next the day there still no news on my vehicle. Supervisor told me appointment only for you to get in door start process not to get your vehicle look at .so my vehicle sitting over 24 hours with diagnosis and he said all his rentals gone they have only 80 rentals cars and they all gone he said.supervisor name is Dennis he was rude and unprofessional didn’t he try resolve the issue but argue with me and they couldn’t tell me when they will get chance look at vehicle it was just sitting collecting dust. More
by dwithersjr
Employees Worked With
Supervisor name was Dennis and the guy was Ethan Snyder
July 14, 2026
My very first experience with the service department was absolutely wonderful. The process was very easy. I was greated by Jarrod Johnson. He asked me how he could help me. I told him I was there for my fir absolutely wonderful. The process was very easy. I was greated by Jarrod Johnson. He asked me how he could help me. I told him I was there for my first oil change. He asked for the key to my vehicle. Went to go look at it. Came back, looked up my information, verified everything was correct and told me how long to expect to wait. By it being on a Friday he told me that I should expect to wait 2hrs. Asked me if I would be waiting for the vehicle. I told him I would be and he told that I could go to the waiting Area and the young ladies directly inside had snacks and drinks were in the area of the show room floor. While waiting for the vehicle i received notifications about my tires and that they were in good condition and didn't need to be rotated at this time. A few minutes later I received another notification, but this time it was a video of the young man inspecting my vehicle from back to front. Ive never seen anything like that. I thought it was so cool and I genuinely appreciated them doing that. A few minutes later I received another notification that the vehicle was ready. An hour and 10 minutes I was gone. Much quicker than I was told. I really appreciate you guys. First impression was great. Way to go guys...oh and the young ladies came around and offered me more snacks. Kudos to the ladies. More
by J West
July 10, 2026
yesterday I went to Landers to have my first oil change done on my new 2025 Jeep grand Cherokee Limited 4 x 4 that my wife and I bought about two months ago I must say this Landers is top-notch 100% the be done on my new 2025 Jeep grand Cherokee Limited 4 x 4 that my wife and I bought about two months ago I must say this Landers is top-notch 100% the best I’ve ever seen in my entire life. I have been a salesman with Chrysler for over 30 years and never in my entire life. Have I ever seen such service and such awesome treatment at any dealership then from Landers they are hands-down the best that I’ve ever seen in my entire life if you buy a vehicle from anybody but Landers you’re a fool not only was the price awesome but after the sale was just top-notch hundred percent all around when I sat down in the lounge, they came to me three or four times to offer me beverages and things to eat and snacks to make sure my day was comfortable and I was only there for an hour and a half the best ever thank you, Landred. My salesman was Ricktoria and she has been awesome so if your in the market for a new or pre owned vehicle….contact Ricktoria at Landers Dodge Chrysler Jeep & Ram. You will not be disappointed…. David & Mandy Vince More
by davidvince2024
Employees Worked With
Other Employees :
I worked will Ricktoria and Noel and all the staff at Landers are Top Notch
May 08, 2026
Drove 5. 5 hours to purchase a car that I was told had no exterior damage. I get there it has a large door ding, scratches and a broken taillight. I ask the ma 5 hours to purchase a car that I was told had no exterior damage. I get there it has a large door ding, scratches and a broken taillight. I ask the manager to discount the price to cover a taillight and repairs and they say no. I ask if that is how they do business, by not being honest with out of state customers. They tell me they don't have to sell me the car. Left feeling pretty negative about the interaction. Would not recommend for internet purchases. More
by brad.cook619
Employees Worked With
Alex Padron
December 16, 2024
Horrible experience. I bought a 2023 Challenger Scat Pack at the end of May and love the car. However, in August a long crack appeared in the front windshield, It started I bought a 2023 Challenger Scat Pack at the end of May and love the car. However, in August a long crack appeared in the front windshield, It started at the edge (on the passenger side) and curved up and across, about 2 feet long. I had not noticed anything striking the windshield, and there was no mark from a rock or anything, just a crack. So, this did not seem right. I checked my warranty, and it said 12 months or 12,000 for the windshield, so I thought maybe it was at least a possibility to be covered. I made an appointment with the Service Department. One advisor (Ethan) was not sure, so he asked another advisor (Heather), and she immediately said (without looking up) that it was not covered under warranty. So, when I asked about the warranty, THEN she said all they could do was take photos and “send them to Chrysler and see what they say”. So, he took the photos, and I left. During the following week, I tried contacting him by message and calling three times, but he never responded. When I finally did talk to him (by going through another Advisor), he said that he had checked with the warranty advisor and that it wasn't possible (not sure when he was planning to tell me). NOTE: I also never received a survey in my email like I usually do after an appointment, which was strange, and like I never existed). Anyway, a friend told me I should go to Red River Dodge in Heber Springs. So, I did, and guess what? They also took photos AND got it approved under warranty. Not only that, but they also said they had dealt with TWO OTHER Challengers that had the same problem and were also fixed under warranty. SO...as a result, I now take my cars and my business to Red River. They have bent over backwards to help, and their customer service is amazing. I also still have a Dodge Charger that I bought new from Landers back in 2018, but after this experience, I am going to Red River for Service for it as well and will likely try to buy new from them again in a few years to replace it. After spending over $80K on cars and service with Landers in the past several years, I was very disappointed to be treated this way. NOTE: I tried at length to speak to someone in person instead of posting a review but wrote the Service Director and Customer Relations Manager at Landers and they never responded. Someone finally called back after I tried calling but never contacted me again or followed up after saying he would "look into it". But this didn't surprise me and no longer matters anyway since they completely lost my business. More
by Michael S.
October 24, 2024
The worst customer service I have ever experienced myself! First of all I had an appointment with the service Department at 9:00am so I drop off my truck at 8:58am to have my sunvisor repaired/rep myself! First of all I had an appointment with the service Department at 9:00am so I drop off my truck at 8:58am to have my sunvisor repaired/replaced in my 2021 Ram 1500 (32,225 miles) at 4:15pm I get a call from Cayden F. telling me that he "Double checked with the Warranty manager to sure" and my sunvisor would be covered under the "Basic Warranty" but the "bad news" the part would not be until for 3 days. I drive 30 minutes in rush hour traffic only to get there and find out "Oh it looks like you warranty expired in July" This time Cayden did not double check or check at all he just literally changed his story from 45 minutes prior and I was quoted $400 to replace the flip down sunvisor in my truck! I would've completely understood the rules of a "Basic Warranty" at 9:00am when I dropped my truck off, I would've understood a "Basic Warranty" at 4:15pm but what do not understand is why this service department attempts to play some kind of "Gotcha" game and create a very angry customer! My only recommendation would be to NEVER even attempt to use Landers Chrysler Dodge Jeep Ram for service, new vehicle purchase, used vehicle purchase or anything other than an example of exactly how not to do business in 2024!! With most businesses begging for customers you have unprofessional, dishonest and crooked businesses like this one still believing the "Gotcha" method works! I will gladly pay another Ram dealership whatever the cost to replace my sunvisor 100% guarantee I will not have to deal with a "service advisor" trying to create a "Gotcha" situation and I absolutely will not have to pay anywhere near $400 for it!! All the advisor had to do was take 45 seconds to assess the situation at 9:00am and say "No sir your vehicle is 1 month out of warranty and there will be a charge for the repairs" and I would've said Ok just let me know how much and when to schedule the work! I really hope this place moves out of the dishonest 1990's way of doing business because they will absolutely shut the doors on the place at some point in the near future if they do not! Completely avoidable and completely ridiculous!!!! More
by Lost Customer
Employees Worked With
Cayden F.
