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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
4,702 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors!
Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care.
You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas.
We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible.
If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States.
We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,702 reviews
October 10, 2017
Easy, no pressure shopping Our salesman, Zach Wilson, was awesome to work with! And went the extra mile for us. I have already recommended Landers to friends and will continue Our salesman, Zach Wilson, was awesome to work with! And went the extra mile for us. I have already recommended Landers to friends and will continue to do so. More
by GabbysNewCar
Employees Worked With
Joe Brown, Zach Wilson, Jeremy Cash
October 10, 2017
Add a premium to your total cost for "good customer service" If you are willing to pay a premium for “good customer service” than this is the place for you. Without going too far into detail as that would tak If you are willing to pay a premium for “good customer service” than this is the place for you. Without going too far into detail as that would take an essay, I’ll try to make my point as brief as possible. I went to Landers to look at a car that I had seen online. I had already talked to a salesman about the car. They told me the best they could do was 16000 +fees. I went in knowing that it was above my budget, but was hoping seeing the car in person would convince my wife to spend a bit over budget. Well we ended up making an offer for 15.5. The salesman said the manager was unwilling to move further than 16K out the door. I declined, thanked them and began walking out. It was all very pleasant, and nothing out of the ordinary. Well, this is when the salesman asked me to hold on a second. The online Manager Scott came out. For 10 minutes he lectured me over and over again about how great the customer service he and the general manager provided. About how the store he had came from would not allow him to do the things he could now. He talked about how he was so accomplished at the Arkansas store and how he would bring it to Landers, quickly moving them up from #3 to #1 in Oklahoma. During his, at this point rant, I tried to explain that I understand that they provide great customer service, and I have no reason to doubt that they did. However, although I am happy to spend a bit extra at a local store, or one that provides great customer service, I can’t justify paying $1000 more (There were other similar cars priced lower). I had no qualm with them not accepting my offer. Again, I was happily walking out completely satisfied. He is the one that stopped me. And for what? To lecture me? He went as far as telling me to do my research about other dealers, and read reviews on theirs. He didn’t want to speak ill of his competitors, but that’s exactly what he did over and over. He explained that they spent the most money on ensuring used cars are rigorously tested, and so forth. How so many customers from other dealers have came to them, and how him and the GM have helped them. Again, great, but unless you are going to put in writing some guarantee that you will do XYZ for me than your words hold no monetary value. Not to mention my very first point, isn’t good customer service supposed to be the norm? I went from leaving the dealership disappointed that we couldn’t work something out to well pretty pissed off. I was pretty darn closed to turning around and telling Scott off, but thought better of it. Even my wife got up and gave me the xxx was that all about look. And on a side note. I did research Landers. Like many of the 1 star reviews said, changing your name from David Stanley to Landers doesn’t really change your bad reputation, especially when you have a lot of the same people working there… More
by billy
Employees Worked With
Scott - Online Sales Manager, Russell Jackson, Erik Schutz
October 06, 2017
NOT Excellent!!! - Easiest car buying experience. From Rueben Couch selling us the car to Joe Brown taking care of the financing. If you are in the market for a new or u Easiest car buying experience. From Rueben Couch selling us the car to Joe Brown taking care of the financing. If you are in the market for a new or used car, truck or SUV come check these guys out! UPDATE!!!! The vehicle I purchased has had a slow leak in one of the tires for THE ENTIRE 2 and 1/2 weeks we have owned it. It will not hold air for more then 12-24 hours. I informed the dealership & NOTHING was done. They took my information & said they'd get back to me. I've not heard a thing. Meanwhile I have a tire that is not repairable due to a patch being placed on the SIDEWALL. I was told they do not patch tires, so it wasn't their fault. I agree that it isn't their fault. BUT they had to air the tire up as it hasn't held air from the day we bought it. I was able to get them to replace it, for $180 OUT OF MY POCKET!!! I refused. If this had been 6 months since I purchased the vehicle, then yes I should be liable for the cost, but swing as this CAME OFF THE LOT with the problem I would like them to fix it. It's simple really. Do business the right way & people won't be forced to leave ugly reviews to get your attention. More
by PastorChrisGordon
Employees Worked With
Rueben Couch, Joe Brown
October 05, 2017
Very pleased with service and customer service. This dealer(even tho' new owners) has always been excellent with customer service and if a possible problem exists, they do their best to resolve the This dealer(even tho' new owners) has always been excellent with customer service and if a possible problem exists, they do their best to resolve the problem. I am and have always been pleased with this dealership and the personnel. More
by Jean Shingledecker
Employees Worked With
October 04, 2017
Happy Happy Happy people were easy to talk to and it was a great experience, offered water and made sure we were comfy. I will deferentially recommend them to everybody people were easy to talk to and it was a great experience, offered water and made sure we were comfy. I will deferentially recommend them to everybody. More
by Crossfitcynthia
Employees Worked With
Zach Wilson
October 04, 2017
Really good experience with Zach Wilson. Never once made me talk to his manager. Handled the sale professionally. Negotiatied fairly and followed thru with everything promised. I really ap Never once made me talk to his manager. Handled the sale professionally. Negotiatied fairly and followed thru with everything promised. I really appreciated working w/ just one salesperson start to finish with NO PUSHY MANAGEMENT! More
by Chuck H.
Employees Worked With
Zach Wilson, Anthony Busick
October 01, 2017
Great Timely Service This was a very good experience. Went in thinking both airbags had to be replaced but one had already been done. So, our wait time was not bad & the s This was a very good experience. Went in thinking both airbags had to be replaced but one had already been done. So, our wait time was not bad & the service department (BIG KUDOS to GARRETT CHESNUT) treated us very well. We also talked to a super nice salesman on the floor (KYNDAL POOLE) so we will be back! Thanks, Landers, we're impressed!! More
by cherber50
Employees Worked With
Kyndal Poole, Garrett Chesnut
September 29, 2017
Great employees, great experience. Everyone was extremely helpful. They fixed my car in as short a time as possible and even tracked down my missing rental driver, the company had sent Everyone was extremely helpful. They fixed my car in as short a time as possible and even tracked down my missing rental driver, the company had sent him to the wrong dealership. They kept us informed of their progress and the costs involved. More
by catlady
Employees Worked With
Anthony Busick, Garrett Chesnut
September 27, 2017
Courteous and on time Called me and was up front in telling me the estimate and when to expect my car back Car was done in record time! Was very satisfied. Called me and was up front in telling me the estimate and when to expect my car back Car was done in record time! Was very satisfied. More
by Lexie
Employees Worked With
Anthony Busick
September 23, 2017
Good service I had to bring my vehicle in for a recall. I was taken care of in a very timely manner. Very pleased with the new ownership. I had to bring my vehicle in for a recall. I was taken care of in a very timely manner. Very pleased with the new ownership. More
by Prplldy
Employees Worked With
Garrett Chesnut
