Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Due to length of visit, we we’re deciding not to return for oil changes. However, the service tech was sensitive to our frustration and gave a thorough explanation of internal issues that caused the delay for oil changes. However, the service tech was sensitive to our frustration and gave a thorough explanation of internal issues that caused the delay and compensated our wait. After receiving reassurance this was an anomaly, we plan to return. More
It is a very good dealership. Very clean. Very friendly. They take quite a while to work on your vehicle but I guess it means they are thorough! They take quite a while to work on your vehicle but I guess it means they are thorough! More
Wonderful service and left my car better than I took it in! Workers were friendly and worked quickly! Thank you Landers Jeep and Dodge of Norman! in! Workers were friendly and worked quickly! Thank you Landers Jeep and Dodge of Norman! More
Had a factory recall on my Jeep. Service department got me right in at appointment time, very courteous and informative. Social distance practice was in effect. Great experience. me right in at appointment time, very courteous and informative. Social distance practice was in effect. Great experience. More
Service Department is good. The staff is very courteous. However, the chairs in the service department waiting area are horrible and not very comfortable. Seeing services take an average of 2 hrs, you woul However, the chairs in the service department waiting area are horrible and not very comfortable. Seeing services take an average of 2 hrs, you would think the Dealership would put more comfortable seating in the service waiting area. It would make a world of difference. More
Awful. I will never let anyone that I know spend money there. They had my truck for 4 days because they said they reserved a part for me and then gave it away. No check ins to let me know that anything ha there. They had my truck for 4 days because they said they reserved a part for me and then gave it away. No check ins to let me know that anything had happened. No texts to tell me the status. Arrogant service and I had a big black mark on my fender when I got it back. If I didn’t hate them so much I would take it back and have them remove the marks but they would probably have it for another week. Don’t waste your time or money to deal with this business. More
Not happy with service, also never received a call from the service manager. Very disappointing. I will not be back. I expected a lot more from this business. Thank you for your time. the service manager. Very disappointing. I will not be back. I expected a lot more from this business. Thank you for your time. More
I had my water pump in my 2013 Ram truck. The staff was courteous and repairs done when said it would be. Very thankful for Landers service department! courteous and repairs done when said it would be. Very thankful for Landers service department! More
They were very helpful I bought a car from landers Chevrolet that was a lemon owned it for a month and the transmission went out the rockers got crushed and I told landers Chevrolet we’re I bought the Chevrolet that was a lemon owned it for a month and the transmission went out the rockers got crushed and I told landers Chevrolet we’re I bought the car from they said they couldn’t do anything for me so I talk to Chrysler landers and they did everything they could and got my car fixed free at charge teresa yargee was my service tech and she was really nice and helped me out a lot I recommend going here and getting your vehicle fixed More
Jennifer from the service department went out of her way to make sure everything was correct and that the service was quite and of the highest quality. to make sure everything was correct and that the service was quite and of the highest quality. More