Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Spent $1800in repairs . Repair was very expensive but everything seems to work. Asked to see my multi point inspection report which was indicated as a service on my bill. The sales rep couldn’t find on everything seems to work. Asked to see my multi point inspection report which was indicated as a service on my bill. The sales rep couldn’t find one but then appeared with an inspection report that was entirely green . I indicate that in all 7 years I have owned the Jeep I had never gotten an all green report , so I honestly doubt they ever really performed the multi point inspection . I feel cheated and deceived . Also I noted that no special covid procedures were taken by any of Landrts employees. No one wore masks . More
I will not return to Landers. I took my truck in after it left me stranded (2016 Ram) and they had it nearly two months. I was promised repeatedly it was being repaired despite the truck sitting outside. Eve left me stranded (2016 Ram) and they had it nearly two months. I was promised repeatedly it was being repaired despite the truck sitting outside. Eventually I went on a Sunday and used my second key to look at the truck. It appeared as though they had done about 30 minutes worth of work. Ten days later I stopped by for an update and was told it was being repaired...I popped the hood and found that nothing had changed. Furthermore, my dash camera picked up their technician vaping in my truck despite the fact that their loaner vehicle paperwork forbids you from doing the same. Finally, I was told on the Thursday before I picked up the truck that they had test driven it that morning and were going to drive it again the next day. I picked the truck up Friday and found, via the dash camera, that it was not driven after Monday. I could continue this but I don't see a point. I welcome a call or email from them if they want further details. More
Best service department that I have found. Express lube is quick and affordable and always get me right in and right out. I like that they do tire rotations with an oil change is quick and affordable and always get me right in and right out. I like that they do tire rotations with an oil change More
Everyone was very welcoming and helped me figure out quick solutions to my problems and even get some recalls taken care off at the same time. Would come back for more maintenance! quick solutions to my problems and even get some recalls taken care off at the same time. Would come back for more maintenance! More
Everyone in the service & parts departments have been exceedingly polite, patient and helpful. We had an issue that blew my computer in my Jeep and they bent over backward to make it right. exceedingly polite, patient and helpful. We had an issue that blew my computer in my Jeep and they bent over backward to make it right. More
Had appointment at 5pm to get my truck serviced. Fast, efficient & pleasant staff. Bought truck at different dealer, but have used Landers for service for the past 5 years. Highly recommended efficient & pleasant staff. Bought truck at different dealer, but have used Landers for service for the past 5 years. Highly recommended More
Terrible. I came in for a check engine light they tried to scam me into $2,000 worth of work I already had done. And then I had to pay $126 for a diagnosis and still didn’t get my original problem fixed. to scam me into $2,000 worth of work I already had done. And then I had to pay $126 for a diagnosis and still didn’t get my original problem fixed. More
Very conscientious and attentive to the customer to get done what needs to be done. And they are very efficient. They complete what had been asked of them to do done what needs to be done. And they are very efficient. They complete what had been asked of them to do More