Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Great, quick service Just moved to the area and needed an oil change. I was greeted right away and they took my car back. Everyone was very nice and my car was finished qu Just moved to the area and needed an oil change. I was greeted right away and they took my car back. Everyone was very nice and my car was finished quickly. Will definitely be back! More
Fast service Brought my 2018 Grand Cherokee in for service. Used the online service made a appointment for a recall. The service department were Friendly & knowled Brought my 2018 Grand Cherokee in for service. Used the online service made a appointment for a recall. The service department were Friendly & knowledgeable thanks . More
Ridiculous Waited for 4 hours at the dealership for a quick fix of the steering damper recall, oil change and tire rotation. Tech shows up after 3 hours of me si Waited for 4 hours at the dealership for a quick fix of the steering damper recall, oil change and tire rotation. Tech shows up after 3 hours of me sitting in the lobby and explains that the assigned tech didn't even start on it because he was slacking off and that he worked on it as quickly as he could to get it back to me. Noticed later that they didn't rotate in my spare, which I requested them to do when I arrived, and I'm unsure if they even bothered to rotate the others. Had to do it all myself in my garage the following day. All was free due to Jeep wave program, but ended up being shoddy work and complete waste of my time. Unsure of the names involved with my service from their Service Department, I'm just going to rate them all 1 star. More
Good overall. It was a difficulty problem to diagnose prope. Teresa did well dealing with this problem. The technician is good but the problem was very difficult to diagnose. The service people were easy to deal Teresa did well dealing with this problem. The technician is good but the problem was very difficult to diagnose. The service people were easy to deal with and very friendly too. More
Excellent Service Landers is a class act. Their service people are friendly and I trust them. And they don't give me a hard sell on expensive service work that I don' Landers is a class act. Their service people are friendly and I trust them. And they don't give me a hard sell on expensive service work that I don't need to do right away, which I appreciate. I would give them five stars if their waiting area had a table where I could sit with my laptop and get some work done while my vehicle is being serviced. More
A professional organization Very easy check in. Friendly supportive service met ALL expectations. Quick and excellent very pleased with this first time service. Provided a ride Very easy check in. Friendly supportive service met ALL expectations. Quick and excellent very pleased with this first time service. Provided a ride home while work was performed. I was called and texted as soon as it was done. Thank you! More
Wiring troubleshooting Took my Durango to landers for a second opinion after a $3800 quote from the local dealer and the landers tech fixed the issues for $126 and there cus Took my Durango to landers for a second opinion after a $3800 quote from the local dealer and the landers tech fixed the issues for $126 and there customer service was excellent. More
Sloppy Brought my car back for the fender flare that flew off of it. We pointed out the damage to the side of the car at drop off. When we picked it up the f Brought my car back for the fender flare that flew off of it. We pointed out the damage to the side of the car at drop off. When we picked it up the fender flare was replaced but there were NO clips, so it would have just flown off again!! And the damage to the side was not corrected either. Very disappointed. More
Quick, professional and done properly. Thank you Teresa is a great representative of your service. I was not able to buy my Jeep from your sales manager and was somewhat reluctant to try your service Teresa is a great representative of your service. I was not able to buy my Jeep from your sales manager and was somewhat reluctant to try your service but now I am glad I did. Thank you Teresa. More
Very friendly and punctual. It was a good experience. Everyone was friendly and punctual. No long waits. I was in and out in no time!! 30 minutes!! I recommended your business! It was a good experience. Everyone was friendly and punctual. No long waits. I was in and out in no time!! 30 minutes!! I recommended your business!! More