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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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August 29, 2019

Very slow Normally the service department is just a little slow, this time it took two hours for an oil change when I already had an appointment. The appointme More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2019

Warranty repair Heard a mechanical clicking sound under the dashboard. Mr. Stoneking rode with the technician to hear for himself. The technician found it to be a loo More

by MNAZARIO2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know the technician's name but he/she deserves gratitude as well
August 20, 2019

Awesome Teresa was wonderful, very helpful and patient with me on getting my 4 dodge vehicles in for recall work. Loved working with her smiling face More

by Momof28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
August 17, 2019

Went in for an oil change Showed up for an oil change without an appointment and Braxton Stoneking was very quick to help and get my vehicle in. Also had a noise I needed the t More

by MNAZARIO2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2019

Great experience! My service advisor Teresa was excellent! Smooth visit and the service was completed on time as scheduled. The courtesy vehicle was clean and the drive More

by VINYARD_CODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
August 08, 2019

Braxton was extremely courteous and helpful. Looked up recalls for me. He went above and beyond my expectations. Second time dealing with him and pleased again!! Thanks fir the great customer se More

by gallardofay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2019

Very professional and courteous Starting going here after a bad experience at the Dodge dealer south of Norman. This is by far the best service department in the state! If you have a More

by HGBURNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genifer Burnell, Jeremy Yandell, Anthony Busick, Leslie Halphen, Teresa Yargee
August 02, 2019

Computer modules updates Dealer stuck to the scope that I wanted and price was below expectations. Very good experience overall. I will definitely be using you guys again! More

by Knapper57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Green, Nathan Keith
July 25, 2019

Very good The service department did a very good job of communicating with me on where we were in the process. I understand the dealership isn’t going to be che More

by JBSOUTHERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
July 23, 2019

Poor Service Brought my car in because service shifter indicator kept coming on, losing power on turns, and dying. Service tech said it was due to being overdue fo More

by Photobug105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
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