Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Fast and professional Fast friendly and thorough , I usually wait a ridiculous time frame to change oil and rotate tires. I barely had my espresso down and I was outa there Fast friendly and thorough , I usually wait a ridiculous time frame to change oil and rotate tires. I barely had my espresso down and I was outa there. More

Working on a recall for my truck Good service and they told me it's going take hour and just took an hour like they said and i asked i of could use a vehicle while they fixed my they Good service and they told me it's going take hour and just took an hour like they said and i asked i of could use a vehicle while they fixed my they said yes . And everyone who work at the service department very nice with a good attitude More

Vehicle maintenance repair Timely in getting vehicle returned and through in checking issues. Good excellent customer contact and keeping informed about service performed. Ease Timely in getting vehicle returned and through in checking issues. Good excellent customer contact and keeping informed about service performed. Ease of rental vehicle. Quality dealshop service department. More

Great customer service! We have a Dodge Laramie and a Jeep Wrangler...Garrett always makes sure we are fixed up... he even had the car running and warming up when we arrive We have a Dodge Laramie and a Jeep Wrangler...Garrett always makes sure we are fixed up... he even had the car running and warming up when we arrived to pick it up!!! More

nice service I mainly do the keys battery change and oil change, the fees are not cheap, but I got my result which is great, recommend do it! I mainly do the keys battery change and oil change, the fees are not cheap, but I got my result which is great, recommend do it! More

Recall Great place, great job. I'm really satisfied with the service, If I ever have any other type of issues with my truck I will definitely go back. Great place, great job. I'm really satisfied with the service, If I ever have any other type of issues with my truck I will definitely go back. More

Excellent Service The technical prowess, professionalism, passion expressed by the desire to go above and beyond is what i took home from my experience. Its not the pro The technical prowess, professionalism, passion expressed by the desire to go above and beyond is what i took home from my experience. Its not the problem, the solution, nor the recommendations that we remember when we think of a place; but the experience. Yesterday I had a great experience at Landers. The service department was outstanding, and even the other departments checked on me, to see if i needed assistance with anything. I wish i could recognize all the individuals by name. I was even offered water as I waited for my vehicle to be serviced. Landers Chrysler, Dodge, Jeep Norman, you have my vote! Thank you. More

Great service experiencek Arrived for service call and they notified me they had to order a part and would be in the next morning. Showed up and part was there and installed in Arrived for service call and they notified me they had to order a part and would be in the next morning. Showed up and part was there and installed in 10 minutes and I was on my way. Very happy More

Capitalism at its finest My car had an ignition sensor that was recalled a while back, and recently it started acting up again, same exact issue before recall. Called and made My car had an ignition sensor that was recalled a while back, and recently it started acting up again, same exact issue before recall. Called and made an appointment and when I got there to drop off car. even with appointment they wer 2 days behind already. What was the point of an appointment? Take my car in and out the gate I am quoted a looksie fee of 126.60??? I asked why because my car had an incredible extended warranty and the recalled part has a warranty..the service guy then told me that as long as it was covered under one of those warranties there would be no charge. I told him I didn't want any work done that wasn't covered under warranty and i was told I would owe looksie fee if it wasn't covered even if I didn't have work done. What? Well surprise iginition sensor did fall under recall warranty. When they called for me to confirm issue, I was told I needed an alignment and my rotors were really bad and needed replaced. Okay 2 things I had breaks done 3 months before bringing it in and replaced rotors at that time. 2nd I had a tire that needed to be replaced that he pointed out when I brought in car, why would I have it aligned with a bad tire?? I have had to bring my car in here before and every time they try to up sell me crap I KNOW I DO NOT NEED! I feel bad for people who may not have as good of knowledge of their car because this place is great at making you feel like it's an emergency. If I had paid the looksie that would have gone in someone's pocket. I hate this place so much I'm selling my car just so I never have to deal with another dodge dealership again. More

Service Dept Everyone is wonderful and great to me and my family. Anthony is so great because he makes you feel like you are his only customer. We always tell peop Everyone is wonderful and great to me and my family. Anthony is so great because he makes you feel like you are his only customer. We always tell people to go to Landers service dept. Thank you so much. More