Landers Chrysler Dodge Jeep Ram of Norman - Service Center

No experience technicians Technicians do not have enough experience, they do not have the resources from the factory. They do not work on vehicles that are more than 10 years o Technicians do not have enough experience, they do not have the resources from the factory. They do not work on vehicles that are more than 10 years old. And they do not have the tooling for diagnosis on older cars. More

Warranty work I drove in handed Anthony the card that was sent to me in the mail he punched it up said I'll take care of it for you and he did then asked if there's I drove in handed Anthony the card that was sent to me in the mail he punched it up said I'll take care of it for you and he did then asked if there's anything else I need done More

Preparation for our Kansas City trip Dropped by on Wednesday morning to get the oil changed and tires rotated before we head up to KC. The staff got me right in. I had a cup of espresso Dropped by on Wednesday morning to get the oil changed and tires rotated before we head up to KC. The staff got me right in. I had a cup of espresso while they did the work. I was out of there in about an hour. Couldn’t ask for more. More

They aim to please!! When I bought my new 2018 Jeep Compass and had a couple things that needed attention to. Service department was courteous and accommodating on each oc When I bought my new 2018 Jeep Compass and had a couple things that needed attention to. Service department was courteous and accommodating on each occasion and made me feel I was an important part of their family of buyers!! More

Quick Services, friendly staff Went in for a recall, oil change and tire rotation.great service department, friendly staff and very clean. Waiting room had hot coffee and everyone w Went in for a recall, oil change and tire rotation.great service department, friendly staff and very clean. Waiting room had hot coffee and everyone was friendly inside. More

Outstanding Garrett Chesnut is a fantastic advisor! Took my truck in for an oil change. While Garrett was performing a visual inspection around my truck, he disc Garrett Chesnut is a fantastic advisor! Took my truck in for an oil change. While Garrett was performing a visual inspection around my truck, he discovered a screw in my right rear tire. He saved me from a potential blow out while Driving! Great guy and very customer orientated. More

Great service Garrett was helpful and knew what to do. Made sure I was aware of the shuttle service and made sure I had a way home. Garrett was helpful and knew what to do. Made sure I was aware of the shuttle service and made sure I had a way home. More

Two recall items. The guys / gals at Landers are super nice, wether it be the shop or showroom. They got my truck done in short order. Very pleased. The guys / gals at Landers are super nice, wether it be the shop or showroom. They got my truck done in short order. Very pleased. More

Oil change Just had my first oil change, and the time for service was good. My only problem was that when I got I’m my vehicle I noticed grease/oil on the driver Just had my first oil change, and the time for service was good. My only problem was that when I got I’m my vehicle I noticed grease/oil on the driver side floor mat and on the carpet next to the door. I should have went back inside and notified them of this but it was raining and I didn’t want to go back inside. I would think that paper mats would be used every time a vehicle is in the shop for any maintenance. I will make sure to request them to use one from now on. Other than that I have no problems. More

Good hard working just can’t find my problem I have a light that comes on and I take it to the shop. Same light 5 times. The have the Jeep office involved so it is not there fault. Just a grimlin I have a light that comes on and I take it to the shop. Same light 5 times. The have the Jeep office involved so it is not there fault. Just a grimlin thing. Every time I call they r polite and caring (u know they r frustrated as well). I take my Jeep in, they r ready for me, have me a loaner and I’m not too unconvinced. They try hard and r doing all the right things. If they weren’t as nice as they r, I would not be writing this. More