Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Was there for repairs on vehicle, I was warmly greeted & the service work was done in a timely manner the service work was done in a timely manner More
They worked with me throughout the process to ensure all of the issues were resolved and my vehicle running. of the issues were resolved and my vehicle running. More
Took a week to start work after scheduling an appointment. Shouldn't accept appointments if that back logged. Provided nothing to drive in mean time and only explanation was " we are busy" appointment. Shouldn't accept appointments if that back logged. Provided nothing to drive in mean time and only explanation was " we are busy" More
Love my people In the Landers service department. Teresa is always amazing and I’m so grateful for her as well as all the other service people is always amazing and I’m so grateful for her as well as all the other service people More
Far too much to complain about here. I’ve been dealing with service for literally months. Each time I get it back after weeks of waiting I find more problems. After this last visit I discovered damage to with service for literally months. Each time I get it back after weeks of waiting I find more problems. After this last visit I discovered damage to the dash that occurred while in service. I’ve been waiting for months for a service manager to get back to me about paint damage in the door well after a previous visit. Now tonight I discover the hard way that after one of the past service visits my horn was disconnected and never reconnected. I tried to sound the horn tonight to alert someone backing up that o was behind them. Discovered I have no horn. And as you may have guessed, they backed into me. Someone needs to contact me as soon as possible and this needs to be taken care of. I have entrusted the care of my vehicle with this center and have consistently received the worst customer service I have ever encounter with any vehicle I’ve ever owned. More
they tired to make me pay for the wrong part. bad service, they told me a part had water damage when it did not. did everything in there power to make sure the warranty didn’t cover. I took it my ser service, they told me a part had water damage when it did not. did everything in there power to make sure the warranty didn’t cover. I took it my service to another dealership and had a different part fixed and now have no problems. also was covered by warranty. i’ll be making sure no friends or family. come to you for service More
Fast clean friendly dependable...every employee made you feel welcome and made sure you were satisfied before leaving feel welcome and made sure you were satisfied before leaving More