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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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Verified Customer
September 22, 2021
Went above and beyond helping navigate through my extended warranty coverage. 1. Other Dodge dealerships said I had to wait 3 weeks for an appointment, pay for a diagnostic and leave my car for 3 extended warranty coverage. 1. Other Dodge dealerships said I had to wait 3 weeks for an appointment, pay for a diagnostic and leave my car for 3 days. Landers got me the next week and did not charge me for a diagnostic, it was apparent what was needed. 2. Extended warranty vendor said they would not cover when I called but Genifer at Landers talked to them and GOT IT COVERED! 3. Noticed my hand was bandaged from recent surgery when I dropped off vehicle. Volunteered to drop off my Durango at my house when fixed. I did not even ask they just took care of me. Why would you go anywhere else! They cant magically get you covered if your not entitled but will be in your corner and give you great customer service. Thank you Genifer :) More
by Tonyincarnato
Employees Worked With
Genifer Burnell
September 22, 2021
Came back for tint and auto start installed. Team was great and speedy and did the job quicker than expected. Very happy. great and speedy and did the job quicker than expected. Very happy. More
by DMKELLEY
September 18, 2021
My truck was scheduled to be picked up at 8a.m. on 15 Sept 2021. But was picked up at 2.38 p.m. Therefore; my truck had to be in your facility an extra day. The man that picked up my truck said he did no Sept 2021. But was picked up at 2.38 p.m. Therefore; my truck had to be in your facility an extra day. The man that picked up my truck said he did not know my truck was to be picked up at 8 a.m. But thank you for the military discount. More
by dcasillo0
Employees Worked With
Jeremy Yandell, Aaron Challis
September 15, 2021
This is the 2nd time that my vehicle has left the service department after a "full service oil change and inspection" and the windshield wiper fluid was nearly empty and the tire pressure had not been checke department after a "full service oil change and inspection" and the windshield wiper fluid was nearly empty and the tire pressure had not been checked. I feel like those items should be standard on a full service oil change. I receive more complete service at Jiffy Lube. More
by PWIPF
Employees Worked With
Aaron Challis
