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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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September 14, 2021
Great service to help get my Jeep all fixed up. The communication was also great. They explained everything throughly and helped get the correct service. communication was also great. They explained everything throughly and helped get the correct service. More
by BRYNN_B
Verified CustomerEmployees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
September 10, 2021
The service department did not finish or fix the issue that I brought it in for. Did not fix the we owe you on my new purchase that I brought it in for. Did not fix the we owe you on my new purchase More
by WASTOWE
September 08, 2021
I brought my jeep gladiator for service on a Saturday, was told there was a three hour wait because some of their people did not come in. I parked my truck for a week to go to Texas, had to take my wife' was told there was a three hour wait because some of their people did not come in. I parked my truck for a week to go to Texas, had to take my wife's car which was a inconvenience to her. Cam back the next weekend and made an appointment for service which was confirmed by the dealer. I get and was informed that their was two people ahead of me . What is the point of having an appointment when they can't keep them. I sat there for two hours just for an oil change. poor management . More
by WILLIAMRIGGS
Employees Worked With
Aaron Challis
September 04, 2021
Very personable, knowledgeable, and quick. Brought in my diesel truck which had a check engine light, service desk read codes and immediately contacted their diesel mechanic to see what they could do. They diesel truck which had a check engine light, service desk read codes and immediately contacted their diesel mechanic to see what they could do. They found a way to ensure it was covered under manufacturer and got back the same day. Great service! More
by Sonja.aurelius
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
September 04, 2021
Had a 0900 appointment was there till noon. And your chairs in the waiting area are uncomfortable for a 3 hour wait. To get an oil change and tire rotation chairs in the waiting area are uncomfortable for a 3 hour wait. To get an oil change and tire rotation More
by Greg humphrey
Employees Worked With
Genifer Burnell
September 03, 2021
Recall work has consistently been handled expeditiously. Other service performed competently as well, with no concerns about whether the work was truly needed, or whether it was done correctly the first ti Other service performed competently as well, with no concerns about whether the work was truly needed, or whether it was done correctly the first time. Family-owned businesses usually try harder to please, because their name and reputation is riding on every customer experience. Landers Chrysler Dodge Jeep Ram is no exception. More
by rct786
Employees Worked With
Jeremy Yandell, Genifer Burnell
September 03, 2021
Identified issue, ordered parts, communicated well. No drama, problem solved! Thanks! word minimum word minimum word minimum word minimum word minimum word minimum word minimum word minimum drama, problem solved! Thanks! word minimum word minimum word minimum word minimum word minimum word minimum word minimum word minimum More
by assistedrelease
Employees Worked With
August 31, 2021
I brought in my car on a Tuesday for an appointment that I had scheduled and by that same Friday I was still #6 in line. They had looked at 1 car in 30 hours… I went and picked up my car because I was not e I had scheduled and by that same Friday I was still #6 in line. They had looked at 1 car in 30 hours… I went and picked up my car because I was not every confident in their ability to fix my car if they can’t even figure out their schedules. More
by matt.crocker
Employees Worked With
Genifer Burnell
