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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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August 04, 2021

Very professional setvice department. The service was prompt and exceeded my expectations especially during this time of COVID when service, parts and timeliness are dramatically impacted. More

by dhl71451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

dhl71451 Thank you for the review. We appreciate your business. Mike Evans, GM

August 04, 2021

Great service. I was so happy I choose Landers Chrysler Dodge Jeep Ram of Norman! They gave me 2 free service when I went there! The crews were very nice and responsive. The waiting is very clean and kid More

by schultz7randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

August 04, 2021

Upon arrival I was greeted with a smile and a welcome. They completed the work in the time they said they would and I was back on the road. I very much appreciate professionalism and it was displayed duri More

by BIGDADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for the review. We appreciate your business and we will see you next time in. Mike Evans, GM

August 04, 2021

Came in with a stuck lug for my Jeep's spare tire and needed to purchase some Jeep specific hardware. I was attended to by a professional and knowledgeable staff. Quick and painless. Thanks. More

by RBUCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

August 04, 2021

Service was great. Updates were well communicated. All aspects of the service experience either met or exceeded our expectations. I would not hesitate to bring our vehicle back in the future should we ne More

by J. Finley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for the great survey! Our team truly appreciates you and all of our guests. Hope all is well-Jeremy Yandell Service Director.

August 04, 2021

Great service from professional people. I will use them in the future and recommend them to any potential buyers or customers. Will be returning. Thanks. More

by BWESLEY583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genifer Burnell
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

BWESLEY583 GREAT review by a GREAT customer. Appreciate your business. Mike Evans, GM

August 03, 2021

There are No Words to Express My Sincere Appreciation, Gratitude, & Pure Love I have for Genifer & her Whole Crew. From Start to Finish, I felt So Heard, Understood, and Taken Care Of. People don't have t More

by erica74lynns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
Aug 03, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thanks for the kind words Erica. We appreciate your business and hope to see you again. Mike Evans, General Manager

August 03, 2021

My vehicle was in the shop for 46 days and I was never offered a convenience car or rental. Very slow with their process and untimely. More

by Montana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Briner, Aaron Challis, Ty Countess
Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Montana, I'm sorry about the time that it took to get your vehicle back with you. Parts, warranty companies, manufacturers and several other reasons play into issues that may require a repair to take this long. We only have so many loaners available. Please feel free to reach out to me if you would like to discuss further. Mike Evans, GM

August 03, 2021

They got it fixed, It just took 4 appointments to figure it out. It was very inconvenient finding time to bring it in. Each time they kept it at least a week. More

by randy.parr212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Genifer Burnell
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

So very sorry the repairs have taken a long time. We definitely feel for you and all our guests as we continue to get through these times of parts and manufacturer delays. Thank You, Jeremy Yandell

August 02, 2021

They are always very friendly and helpful! I will definitely do business with them in the future and get all my service there. The price is very reasonable as well. More

by BECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
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