Back

Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Sort by
May 24, 2021

The employees at the service center are always helpful and friendly it’s always a pleasure to work with them specially with Aaron Challis, he walked me thru what they did to my car and what my car needed More

by luis.07.21.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell, Aaron Challis
May 24, 2021

Braxton was really knowledgeable and helpful.I would Braxton was really knowledgeable and helpful. I would recommend service at the dealership. I am not appreciating having to post at least twenty five More

by OOTTENS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

The workers are very helpful and polite, they got on my truck very quickly even though I didn’t have a appointment. I was let know how they were coming along with my truck. No body better. More

by emersonwoods12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Challis
May 22, 2021

They gave excellent customer service.. The only thing I found negative was i had a online coupon for oil service that didn’t specify gas or diesel and they would not except it for diesel. If the coupon doe More

by MWINN73160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Genifer Burnell, Aaron Challis
May 22, 2021

My experience was excellent. I had an appointment. They were fast and efficient. They went out of their way to make my experience as smooth as possible. More

by Maggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
May 20, 2021

Always polite courteous been going there since I got my Chrysler they’ve always did good work and will always continue my business with them More

by ladyyellowjacket2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

I cannot put enough emphasis on how happy I am with my recent experience. Everything from communication to the in depth look into my vehicle to make sure it was fixed right. Thank you to Genifer and the s More

by Jenifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
May 16, 2021

The service center is top notch. The customer service experience was on point throughout the whole process awesome they have an outstanding team to help you through your vehicle needs. Thank you!! More

by RJOHNS405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 16, 2021

Poor excuse of a business, awful customer service. Worst example of management and ownership. Zero accountability for mistakes and very poor communication skills. Would never use them again or recommend. More

by Dusti Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Yandell, Genifer Burnell
May 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We take pride and accountability in our work here at Landers. What you are truly upset about is the fact that an act of God damaged your vehicle with hail, in which we have no control over. I didn't want that to happen to any vehicle here but that is what insurance is for.

May 15, 2021

Teresa did not communicate with security when I picked up my jeep! I was arrested for trying to get my jeep for work! Embarrassing! Thanks to you all lack of communication! More

by rip nkris
Recommend Dealer
No
Employees Worked With
Teresa Yargee
May 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

From our recorded phone calls and text messages I show Teresa advised you more then once your vehicle cannot be picked up on a Sunday while business is closed. You decided to take matters in your own hands and drive your vehicle over the curb and make ruts in our grass out front. Our 24/7 security did their job and making sure our customers vehicles remain safe. I do not believe we deserve such a score due to your negligence to pick your vehicle up during business hours. We could have prosecuted for trespassing but did not.

...
76
...