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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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April 21, 2021
A+ customer service and care as always. Super friendly staff and quick service. I highly recommend Landers Dodge for all of your vehicle service and care. staff and quick service. I highly recommend Landers Dodge for all of your vehicle service and care. More
by Jessi_Tully
Verified CustomerEmployees Worked With
Jerrica Daughtry , Ricky Kirby, Aaron Challis
April 20, 2021
Kept me up to date on status of my car repairs.Will be Kept me up to date on status of my car repairs. Will be returning for oil changes and other service needs. Not a fan of surveys especially ones Kept me up to date on status of my car repairs. Will be returning for oil changes and other service needs. Not a fan of surveys especially ones that require comments and have a minimum lenght. More
by tammybaxter23
Employees Worked With
Genifer Burnell
April 20, 2021
I made an appointment to bring my vehicle in for a bad tow/haul button and one week later you finally got around to looking at it. A faulty tow/haul button was replaced but while fixing that your tech los tow/haul button and one week later you finally got around to looking at it. A faulty tow/haul button was replaced but while fixing that your tech lost the tensioner spring on the trailer brake adjuster next to the tow/haul button I took the dash apart as soon I got home and bought another part to fix the issue as I didn’t want to leave my truck for another week to fix that issue. Just a thought but if you make an appointment for service I would think you would get to the work within 24 hrs not a week. More
by zack
Employees Worked With
Teresa Yargee
April 18, 2021
I would like to complement one of your employees (Genifer Burnell) for the excellent service she provided me. You can be sure that I will continue to do business with Landers. Burnell) for the excellent service she provided me. You can be sure that I will continue to do business with Landers. More
by chantz1974
Employees Worked With
Genifer Burnell
April 18, 2021
Genifer was so sweet! Helped me get my car taken care of, welcoming, respectful and overall just made my day! Thank you Genifer! You are awesome! welcoming, respectful and overall just made my day! Thank you Genifer! You are awesome! More
by GAMBINOSR75
Employees Worked With
Genifer Burnell
April 17, 2021
My part arrived 3/27. I was finally able to pick my vehicle up on 4/14 after being told 7 different pickup times. I don’t plan on returning to this dealership in the future. vehicle up on 4/14 after being told 7 different pickup times. I don’t plan on returning to this dealership in the future. More
by clynn
Employees Worked With
Teresa Yargee
April 17, 2021
Braxton, my service advisor was great initially. I came in for a service and a delivery detail b/c I bought my truck before the snow storm on 2/13. I was told I could just bring the truck in whenever and L in for a service and a delivery detail b/c I bought my truck before the snow storm on 2/13. I was told I could just bring the truck in whenever and Landers would do a delivery detail for me. I wasn’t necessarily in a rush to have my truck back but I just wanted everything to be done when I picked it up. Brandon eventually called saying it was all done. When I picked it up, all that was done was a vacuum. That’s it. And the service but NO detail. I contacted Brandon about it. Brandon stated the detail manager lied to him and told him the truck was done. Then asked me for pics which I sent. Afterwards, he said the detail manager would contact me. I waited 3 days and contacted Brandon again. He said he’d follow up. It’s been weeks and I never received a call from the detail manager nor Brandon to see if I was taken care of. I understand it’s not Brandon’s fault directly, but he lacked the professionalism to follow up and make sure things were straight and not just pass me off. He’s a great dude but, hopefully this will help him learn for the future. I’ve worked in the service department at a dealership before so I understand how stressful it can be but it is also NO excuse to just pass off ANY customer. More
by ROOPSON C
April 15, 2021
Great service department, great people...fast friendly honest. I can’t say enough about them. I would and will continue business with them as well as recommend all of my friends and family. honest. I can’t say enough about them. I would and will continue business with them as well as recommend all of my friends and family. More
by Al
Employees Worked With
Other Employees :
Nicki Yandell, Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
April 15, 2021
Communication was great! but service was a little slow. Overall they did a professional job and helped with pricing. I would recommend this shop to others Overall they did a professional job and helped with pricing. I would recommend this shop to others More
by DASN008
Employees Worked With
Genifer Burnell
