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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

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2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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February 22, 2021

Genifer & Ryan & the Landers service team knocked it out pf the park for my 2012 Jeep Wrangler repair. In the middle of a 100 year snow storm, they were working on my Jeep finding parts that couldn't be de More

by maralynn66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell, Ryan
February 22, 2021

Landers was very helpful handling the warranty service items, coordinating a loaner vehicle and repairing items that were not covered by the warranty on a used Dodge Ram 2500 that I had purchased from a d More

by Gina Barnat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell and Service Tech Greg
February 22, 2021

Called last minute to get an oil change appointment and was able to get on the Saturday I needed. Staff was courteous and prompt. Free water and coffee are always nice. More

by Cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

The service team was very polite and professional. They worked with my extended warranty company so I did not have to and they were excellent at keeping me updated through the process. Would absolutely rec More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

Went in for a battery issue. They acknowledge I was in before with the same issue, looked up the history and only charged me for the one battery that needed to be replaced. More

by Tdreese73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

Excellent customer service, work from the service department and reasonable prices. Staff is friendly and goes above and beyond. Exceptional team work. Thank you all More

by TULSA02WOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
February 20, 2021

Even tho the price was a bit hit the customer service experience was amazing I will certainly be returning because of the people ans how I was treated More

by Enhsbaseball10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Really worked to get my car out as quickly as possible. Great service. Gen and Aaron worked with me and kept me updated on the progress being made on my Jeep. More

by kclark0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis and Gen
February 18, 2021

Great Staff and Excellent Service!!! Always a great experience! The entire service department goes above and beyond ALWAYS!! Wouldn't take my jeeps anywhere else! More

by tw1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Bradley
February 17, 2021

I guess I would say this visit was just ok. My car was out of pocket for 10 days and the problem was not resolved and I will have to take it back. I had made an appointment but it took 4 days before the v More

by ccdrvenkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Nicki Yandell
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