Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Sort by
January 29, 2021
The service department is always a pleasure to deal with. They keep you apprised of what is happening with your vehicle. You were always greeted with a smile. They keep you apprised of what is happening with your vehicle. You were always greeted with a smile. More
by Beeve1
Verified Customer
January 29, 2021
The dealership has a personal connection with its customers. They are always considerate and thorough. Getting a quick appointment is always easy. I plan to accomplish significant repairs with this customers. They are always considerate and thorough. Getting a quick appointment is always easy. I plan to accomplish significant repairs with this dealership. More
by John
January 28, 2021
Was a great place with good workers. Didn't have any issues and figured out my problems. I am very grateful for the quickness of the work. issues and figured out my problems. I am very grateful for the quickness of the work. More
by Kinzieoconnor
January 28, 2021
Genifer was great and this would be a 5/5 but Chrysler sent the wrong catalytic converter recall piece that messed with my car acceleration and made it heat up a lot and smell bad. After I brought it back sent the wrong catalytic converter recall piece that messed with my car acceleration and made it heat up a lot and smell bad. After I brought it back and they kept it for the weekend it was and is back to normal. I even got a beautiful 2018 Jeep Renegade to drive while the shop fixed Chrysler’s mistake. So the shop and Customer Service 10/10 would recommend but Chrysler doing a recall because of their own problems and then sending the wrong parts? Garbage. Thank you Gennifer and team for making it an easy process to fix and deal with! More
by Eric Sauer
Employees Worked With
Gennifer & Mike
January 28, 2021
Landers is the only dealership I will use for my new reneagade they know their job and they give good service and find best price Aaron Challis and Ricky Kirby are the best reneagade they know their job and they give good service and find best price Aaron Challis and Ricky Kirby are the best More
by NOMAHENAGER1951
Employees Worked With
Ricky Kirby and Aaron Challis
January 28, 2021
Jennifer in service is awesome and always takes great care of me and my truck! Nobody looks forward to having their vehicle worked on, but she takes the time to make the visit as good as it can be. care of me and my truck! Nobody looks forward to having their vehicle worked on, but she takes the time to make the visit as good as it can be. More
by JBRPC
Employees Worked With
Jennifer
January 28, 2021
I had a great experience from start to finish everyone was very courteous and efficient was out in time promised great service advisor and parts counter service everyone deserves a raise this great servic was very courteous and efficient was out in time promised great service advisor and parts counter service everyone deserves a raise this great service has sold me on Landers. More
by jgmccaul
Employees Worked With
Teresa Yargee
January 27, 2021
Not a bad experience!! A little pushy when all I wanted to do was find out what my requirements were for a lease turn in. But happy with my purchase. to do was find out what my requirements were for a lease turn in. But happy with my purchase. More
by MIYAGUE125
Employees Worked With
Wes Hymer, Tony Sangiovanni
January 27, 2021
Not really impressed. Setup a appointment for my wife’s car went over everything on the phone with the gentleman that I needed all recalls, also needed a motor mount checked out. My wife takes her car on o car went over everything on the phone with the gentleman that I needed all recalls, also needed a motor mount checked out. My wife takes her car on over a week later the advisor tells her to look at the motor mount it’s $126, I was told no charge on that, when my wife said not too the lady then got short with her about everything, asked her if she was waiting on the car which she had planned to, the lady then stated she recommended finding a ride and if she couldn’t the lady would find one for her, at this point my wife felt I welcomed at the dealer. We were also told the parts needed were all there, but when we picked the car up she finds out that they were not and we had to schedule an appointment for the other, not a big deal, but then I see the paperwork where they literally checked everything around the motor mount in their “inspection” but not the mount. Makes ZERO sense but ok. I’m pretty dissatisfied in the treatment and service my wife received from this place. Mechanics did a great job though. More
by MICHAEL.DELEZA85
Employees Worked With
Teresa Yargee
