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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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January 27, 2021

I waited 2+ hours only to find out my Uconnect radio was at the same version as when I brought it in. I called Uconnect care to find this out. Very upset work was not done! More

by DMT
Recommend Dealer
No
Employees Worked With
Aaron
Jan 28, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I am deeply sorry for the long wait time. We tried everything we could to get the broken chip you brought us but could not get it to work. We did do a RRT recall that was on your vehicle which is an update that does take some time that your vehicle needed but not for the radio. If you could contact UCONNECT and get another chip sent to you we would be more than happy to perform the update.

January 27, 2021

Excellent they got me in with out an appointment and told me it might be a day before they could look at it called me 4 hours later with the problem fixed thank you and very good service More

by BRYANKOHOUT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
January 26, 2021

Was told to get in line. Not informative on the process. This my first time. Said you would call when finished. Didn’t. Came back after 3 hours. The car was ready. So I had to go out to the parking lot and More

by DARENHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Jan 28, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I apologize about the service you received. This is definitely not who we are and what we stand for. Every customers vehicle should be brought up to you in an easy transition. If you would like to speak on this further please reach out to me. Thank You, Jeremy Yandell

January 26, 2021

They're always helpful and keep me informed of what's going on. When my vehicle needed repair, they let me have a loaner until mine was finished, despite delays by the manufacturer. More

by ANNWYL.LINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
January 25, 2021

Everything went great service and beyond ! I got a oil and filter change , tires rotated and balanced ,etc.... Everyone was more than willing to help with questions o had . Thank you so much Nikki for goi More

by SHELLEYCONDIT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Nicki Yandell
January 25, 2021

I was really impressed with the promptness and accuracy of there estimated completion time of the service. The friendliness of the service center team was great. More

by JAY.SIGMAN57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell
January 24, 2021

Teresa did a fantastic job she helped me with my insurance and I was pleasure working with her and everybody at Landers Chrysler Dodge Jeep Ram of Norman oklahoma More

by bcrook55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
January 24, 2021

I came I look for a replacement key, and got treated like family. WOW what customer service I’ll definitely be back For all my ram needs very good service, More

by Atrayah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
January 23, 2021

Perfect. Service was courteous and friendly. Didn’t Perfect. Service was courteous and friendly. Didn’t purchase my Jeep here but I will next time. Couldn’t be more pleased. Thank you, More

by Brickroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
January 23, 2021

A Very friendly place very helpful Ricky Kirby ask what we needed done and saw to it that it was done quickly. I’ll be back and recommend this my friends More

by cindy Nieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kirby
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