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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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September 01, 2020

I Purchased my Jeep from here and the salesperson was amazing. I came a few months later and the staff was very fast and friendly. More

by KIEARAMAYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones, Charles Cox
Sep 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We look forward to seeing you in the store again next time!

August 29, 2020

Horrible service. Always an issue every time I bring truck in. Been told stuff was under warranty then I had to pay. Won’t be back. Over priced. Have to take truck to a ford dealer to find broke mot More

by JCP1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Landers Chrysler Dodge Jeep Ram responded

JCP1985, It's very unusual that you would be charged so much when you are under warranty. We're disappointed that you had to take your vehicle elsewhere, and we'd like to review your warranty and service bill with you so we can find a solution. Please expect a private message from us shortly regarding your contact information. Thank you.

August 28, 2020

Best Auto Dealer experience I’ve had in the state of Arkansas. Great service, great workmanship, and they followed all the CDC guidelines. Heather Allen was awesome! More

by kamerondallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Sep 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the five stars, Kameron! We look forward to working with you again in the future!

August 28, 2020

The service was great Heather always treats me right and does a good job. The rental cars are a different story the one I was given was nasty inside and out. There was items left in the car from someone els More

by beaverspaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Sep 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review and provide us with some valuable feedback. Please rest assured that all our loaner vehicles are sanitized in between uses. We look forward to seeing you again next time!

August 25, 2020

Steve Landers service dept is one of the best around. Nice employees and clean facility. I will refer them to anyone and my family and I will keep using them. More

by A.FREEMAN71.AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Evans
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review! We'll see you again next time!

August 25, 2020

The technicians and representatives treated us with the ultimate hospitality. They have condiments to help ease the pain of waiting. The only thing I was a little disappointed in was each time I’m told an More

by DAVLCRAWJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review and give us some valuable feedback. We appreciate your business and we look forward to seeing you again next time!

August 24, 2020

I've had a issue with my car for months and they can't give me a rental or a loaner to use while they hold my car and do a through diagnosis. Even tho my extended warranty covers one. More

by andremoore501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember thier names.
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Andre, We're concerned to hear that you didn't get a rental car while we serviced your vehicle. We would like to review your warranty with you and find a way to make this right. Please expect a call from a member of our team soon. Thank you.

August 23, 2020

Well first of all I felt like I was lied to about using my coupons and the girl checking me out was very rude. The guy told me four hundred something on the phone and the total ended up to be six hundred s More

by BASHYRICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk rt now
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BASHYRICO, We're disappointed to hear how you feel about your experience. We always try to make the most accurate estimates, however, your service costs can change due to labor time and materials necessary. We'd like to speak with you more about this so we can review your bill and ensure we applied all your coupons. Please expect a private message from us regarding your contact information. Thank you.

August 22, 2020

Steve Landers is a great dealership the staff is very helpful, nice and professional I would recommend them to my friends and family most definitely More

by CHOPPERGYRL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review! We're glad that you had a great experience in our service department and we look forward to seeing you next time!

August 22, 2020

Were able to complete ordered repairs under my extended warrantee that another dealership did not suggest and it was done within one week of ordering. More

by cynthiahagan53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 26, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, Cynthia! We're glad we could help you out.

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